Junior Account Manager, SME & Growth

Airwallex; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global fintech company in London is seeking a Junior Account Manager to build relationships with existing customers and ensure they receive the tools needed for success. The role involves advocating for customers and collaborating with various teams. Ideal candidates have customer-facing experience, strong communication skills, and a background in technology or sales.

Benefits

Competitive salary

Valuable equity

Collaborative workspace

Regular team building events

Qualifications

• 1+ year of proven experience in a sales role focused on existing customers or closing new deals.
• Strong verbal and written communication skills in English required.
• Start-up or Fintech experience is preferred.

Responsibilities

• Be an advocate for customers and ensure they are utilising Airwallex.
• Build strong relationships with customers and internal teams.
• Educate customers on leveraging Airwallex products.

Skills

Customer-facing experience

Ability to manage complex sales cycles

Strong analytical skills

Track record in account management

Strong verbal and written communication

Networking skills

Problem-solving skills

Experience in Fintech

Education

Bachelor's degree or other higher education

Tools

Salesforce

Job description

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Junior Account Manager, SME & Growth, London

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Client:

Airwallex

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

187364339eb9

Job Views:

7

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Airwallex is the leading financial technology platform for modern businesses growing beyond borders. With one of the worlds most powerful payments and banking infrastructure, our technology empowers businesses of all sizes to accept payments, move money globally, and simplify their financial operations, all in one single platform.

Established in 2015, our purpose is to connect entrepreneurs, business builders, makers and creators with opportunities in every corner of the world. Today, Airwallex has a global footprint across Asia-Pacific, Europe, and North America.

About the role

As a Junior Account Manager, you will build relationships with our existing customers to ensure they are receiving the tools and support needed to achieve their goals. You will be the bridge between the customer and the Airwallex team and will have an in-depth understanding of the customers needs and goals and how Airwallex can support them. You will be working in an incredibly fast-paced, evaluating and scaling Account Management strategy and working closely with Sales, Marketing and Operations Leadership.

What you will do:

• Be an advocate for Airwallex and ensure our customer base is utilising their investment in Airwallex
• Be an advocate for your customers and their voice inside of Airwallex
• Educate our customers on how to leverage the full range of Airwallex products
• Build strong relationships with customers and with our internal teams
• Develop a deep understanding of our customer's needs through surveys, reviews, referrals etc

What you will bring:

• Customer-facing experience in a tech or software business
• Ability to manage complex sales cycles
• + 1 year of proven experience in a sales role focused on existing customers or closing new deals
• Strong analytical skills / strategic experience - be comfortable using data to build your strategy
• Track record of managing book accounts or building your pipeline
• Strong verbal and written communication skills in English required
• Natural intelligence, networking skills and problem-solving
• Start-up or Fintech experience is preferred
• High education preferred (bachelors degree or other)
• Experience with Salesforce highly regarded

At Airwallex youll have the ability to make an impact in a rapidly growing, global fintech. We want you to share in our success, which is why youll be offered a competitive salary plus valuable equity within Airwallex. We also like to ensure we create the best environment for our people by providing a collaborative open office space with a fully stocked kitchen. We organise regular team building events and we give our people the freedom to be creative.

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We dont regard colour, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.