Junior Account Manager (Greenwich, Dulwich, Croydon, Kingston)

Deliveroo; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

Deliveroo seeks Account Managers for its Greater London team. This role involves building and maintaining key relationships with restaurant partners, driving performance through data analysis, and innovating growth strategies. Candidates with strong communication skills and experience in account management are encouraged to apply.

Benefits

Health benefits

Company diversity initiatives

Flexible working environment

Qualifications

• 2+ years experience in account management, commercial or growth teams.
• Effective relationship-building and communication skills.
• Strong commercial acumen and foundation in data analysis.

Responsibilities

• Maintaining and growing relationships with restaurant partners.
• Driving restaurant performance through data analysis.
• Negotiating contracts and terms of partnership.

Skills

Relationship-building

Data analysis

Communication

Commercial acumen

Job description

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The Team

The U.K. & Ireland are our domestic and most mature markets. Functions include commercial, operations and marketing, and teams in the UK&I partner closely with global functions such as product, technology and consumer to deliver results for our customers.

The Greater London team is responsible for managing the relationship between Deliveroo and our mid-market restaurant partners in the London metropolitan area. The region covers some of Deliveroo's most important areas around London including Greenwich, Dulwich, Croydon and Kingston. The Greater London team will be focused on bringing the best possible selection to all of our customers in the region.

Please note a valid driving licence and a car will be beneficial for this role as we are looking for candidates who are happy to travel specifically in the regions of Greenwich, Dulwich, Croydon and Kingston, however, this isn't necessary if you're happy to still travel.

This is not a typical office job and therefore, being out on the road must be something you're comfortable with.

The Role

We are looking for Account Managers to join our Greater London team. This is a rare opportunity to become a critical member of a rapidly growing, well-funded start-up. You'll be liaising with the best restaurants in every neighbourhood of the London Metropolitan Area, to cultivate existing relationships and help them increase their online sales. This is an excellent role for a commercial and outgoing individual who enjoys building and maintaining relationships

What you'll be doing

• Maintaining and growing relationships between Deliveroo and our top UK restaurant partners through strong communication both face-to-face and remotely
• Driving restaurant performance through data analysis and industry knowledge to maximise order volume and growth potential through Deliveroo
• Driving city growth through data analysis and problem solving to maximise market share growth for Deliveroo
• Negotiating contracts and terms of partnership
• Liaising with our national restaurant and rider operations teams to improve operations in your zones
• Working with marketing teams to launch campaigns to accelerate restaurant and zones growth
• Innovating and presenting new ideas to increase Deliveroo's growth in your zones and the UK
• Working with your manager to develop and implement the growth strategy for your cities
• Being a local expert for your zones. This means knowing the restaurant industry inside and out, and being the face of Deliveroo to the restaurant industry.

Requirements

• 2+ years experience in account management, commercial and/or growth teams
• Effective relationship-building and communication skills face to face, via phone or email
• Strong commercial acumen and foundation data analysis skills
• Results orientated, with a track record of achieving targets
• Self-starter, hard worker and well organised with demonstrated ability to take the initiative and solve problems

Why Deliveroo?

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.'

Benefits And Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.