Junior Account Manager (Greenwich, Dulwich, Croydon, Kingston)

DELIVEROO; Greater London, Croydon; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading company in the food delivery industry is seeking Account Managers for their Greater London team. This role involves building relationships with top restaurants, driving performance through data analysis, and contributing to city growth. Ideal candidates are commercial and outgoing, with strong communication skills and a results-oriented mindset. The position offers competitive pay, benefits, and opportunities for personal and professional growth.

Benefits

Competitive pay

Matched pension contributions

Share awards

Free Deliveroo Plus

Team lunches

25 days annual leave

Paid volunteer leave

Healthcare coverage

Gym memberships

Work-life benefits

Qualifications

• At least 2 years experience in account management or growth teams.
• Strong commercial acumen and foundational data analysis skills.

Responsibilities

• Maintaining and growing relationships with top UK restaurant partners.
• Driving restaurant performance via data analysis to maximize growth.
• Negotiating contracts and partnership terms.

Skills

Relationship-building

Communication

Data analysis

Problem-solving

Job description

Commercial

London - The River Building HQ

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The Team

The U.K. & Ireland are our domestic and most mature markets. Functions include commercial, operations, and marketing. Teams in the UK&I work closely with global functions such as product, technology, and consumer to deliver results for our customers.

The Greater London team manages relationships between Deliveroo and our mid-market restaurant partners in the London metropolitan area, including Greenwich, Dulwich, Croydon, and Kingston. The team aims to bring the best possible restaurant selection to all customers in the region.

Please note: A valid driving license and a car are beneficial for this role, as travel within Greenwich, Dulwich, Croydon, and Kingston is expected. However, this isn't mandatory if you're comfortable with travel.

This role involves significant travel and outdoor work, so comfort with being out on the road is essential.

The Role

We are seeking Account Managers to join our Greater London team. This is a unique opportunity to be a vital part of a rapidly growing, well-funded startup. You will liaise with top restaurants across the London Metropolitan Area to strengthen existing relationships and increase their online sales. This role suits a commercial, outgoing individual who enjoys building and maintaining relationships.

What you’ll be doing

• Maintaining and growing relationships with Deliveroo’s top UK restaurant partners through effective communication, both in person and remotely.
• Driving restaurant performance via data analysis and industry knowledge to maximize order volume and growth.
• Contributing to city growth through data analysis and problem solving to increase market share.
• Negotiating contracts and partnership terms.
• Collaborating with national restaurant and rider operations teams to improve local operations.
• Launching marketing campaigns to accelerate growth in restaurants and zones.
• Innovating and presenting new ideas to enhance Deliveroo’s growth in your zones and across the UK.
• Working with your manager to develop and execute growth strategies for your cities.
• Becoming a local expert in your zones, understanding the restaurant industry thoroughly, and representing Deliveroo to industry stakeholders.

Requirements

• At least 2 years experience in account management, commercial, or growth teams.
• Excellent relationship-building and communication skills, both face-to-face and via phone or email.
• Strong commercial acumen and foundational data analysis skills.
• Results-oriented with a proven track record of achieving targets.
• Self-motivated, organized, proactive, and problem-solving abilities.

Why Deliveroo?

Our mission is to transform shopping and dining by connecting consumers, restaurants, shops, and riders, making food and product access more convenient and enjoyable. As a technology-driven company in a rapidly expanding industry, we value autonomy, innovation, and speed. We are a small team making a big impact and constantly exploring new ideas.

Benefits And Diversity

We prioritize employee welfare, offering competitive benefits in health, family, finance, community, growth, and relocation. We embrace diversity and inclusivity, welcoming all backgrounds, genders, races, sexualities, religions, and personal preferences. All you need is a passion for food and a desire to join one of the fastest-growing startups in this exciting space.

A competitive and comprehensive compensation and benefits package includes:

1. Competitive pay based on role and location, with potential bonuses and relocation support.
2. Up to 5% matched pension contributions.

Additional benefits include:

1. Share awards for eligible roles.
2. Free Deliveroo Plus for food delivery and special offers.
3. Team lunches from local restaurants.
4. 25 days annual leave plus bank holidays, increasing with tenure.
5. Paid volunteer leave.
6. Healthcare coverage, gym memberships, wellbeing apps, dental insurance, and other flexible benefits.
7. Work-life benefits such as parental leave, home office equipment, and development opportunities.