Junior Account Manager

Bolster Systems; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading software provider in Manchester is seeking two motivated Junior Account Managers to support the account management team. You will assist in maintaining relationships with existing clients, handle customer enquiries, and demonstrate software to potential customers. The ideal candidate is organised, communicative, and eager to grow in the company. This full-time, office-based role offers a starting salary of £26,500, providing an exciting opportunity in a dynamic environment.

Responsibilities

• Support the wider Account Management with their day-to-day duties.
• Demonstrate the software to potential prospects.
• Collaborate with internal teams for seamless service delivery.
• Develop and maintain relationships with client decision-makers.
• Serve as secondary contact for clients, handling requests.
• Ensure compliance with policies and industry standards.

Skills

Strong verbal and written communication skills

Ability to handle customer calls

Confidence to demonstrate software

Organised and punctual

Ability to listen and interpret

Drive to progress career

Tools

CRM system experience

Job description

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Bolster Systems is an established Software-as-a-service company for the Construction industry based out of Trafford Park in Manchester. Over the last 10 years, our personal approach to customer service teamed with our industry-leading technology has provided a unique product and service that our customers love.

Due to consistent, organic year-on-year growth, we are seeking two highly motivated Junior Account Managers to join our team. The Junior Account Manager will be responsible for supporting the wider Account Management team with maintaining and growing relationships with existing clients and identifying new opportunities within the existing client base.

Requirements

• Strong verbal and written communication skills
• Ability to handle customer calls and enquiries in a professional manner.
• Confidence to demonstrate and pitch our software to potential prospects.
• Organised, punctual, and able to work in a fast-paced environment.
• Ability to listen, interpret and communicate a client's need to other members of your team or the wider business.
• Drive to progress your career and grow with the company.

Key Responsibilities

• Support the wider Account Management with their day-to-day duties.
• Demonstrating the Bolster Software to potential prospects
• Collaborate with internal teams to ensure seamless delivery of services to clients.
• Develop and maintain relationships with key decision-makers within client organisations.
• Serve as the secondary point of contact for clients and handle all requests and queries in a timely and effective manner.
• Ensure compliance with company policies and procedures, as well as industry standards.
• Support the wider Account Management team in meeting or exceeding performance metrics as defined by the company.

Nice to have

• Experience using any CRM system
• Any previous experience in a Customer Service role
• Driving License

Other details

• £26,500 starting salary
• Full time, permanent.
• Office-based (Manchester, Trafford Park)