Junior Account Manager

YouLend; London; On-site; GBP 27,000 - 33,000; Full time

Job summary

A leading fintech company in London is seeking a junior account manager to support merchants in funding applications and enhance customer communication. Ideal candidates will possess strong sales skills, excellent communication abilities, and proficiency in Microsoft Excel. This position offers a competitive salary, bonuses, and a comprehensive benefits package, including private medical insurance and stock options.

Benefits

Stock Options

Private Medical insurance

Enhanced Maternity and Paternity Leave

Free Gym in office

Subsidised Lunch

Monthly in office Masseuse

Team and Company Socials

Qualifications

• Strong sales mindset and target orientation.
• Ability to communicate effectively via phone and email.
• Proficient in Microsoft Excel.

Responsibilities

• Assist merchants in applying for funding.
• Communicate daily with business owners for necessary application information.
• Explain financing offers and address customer queries throughout the process.
• Use various technology platforms and proprietary solutions for application processing.

Skills

Target-orientated

Excellent communication skills

Comfortable in Microsoft Excel

Customer focused mindset

Job description

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About Us

YouLend is the preferred global embedded financing platform for many of the world's leading e-commerce sites, tech companies and payment services providers such as Amazon, eBay, Shopify, Mollie, Dojo, Paysafe, Just Eat Takeaway and Takepayments. Our software platform and APIs enable our partners to offer flexible financing products, in their desired branding, to their merchant base. With YouLend's AI-driven credit risk assessment solutions, more merchants and SMEs than ever can receive fast, flexible and affordable funding. We operate in 9+ geographies across the UK, EU and the US.

We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future.

The Role

To meet the growing demand for our technology and services, we are now seeking a junior account manager to join our sales department. Being one of the fastest growing Fintech businesses globally we are looking for exceptionally talented and self-motivated person who has a desire to build a career within the Company.

Requirements

• Working with our merchants, helping them apply for funding their business.
• Communicating with business owners daily, ensuring they have all the necessary information to submit their applications.
• Explaining the financing offers we make and answering any questions the customer has throughout the process.
• Working with a variety of enterprise technology platforms and YouLend proprietary solutions to process applications.

Key skills for success in the role

• Target-orientated with a strong sales mindset.
• Excellent communication skills - with the ability to interact via phone and email.
• Comfortable in Microsoft excel.
• Customer focused mindset.

Salary Range: £30,000 + Bonus

Benefits

Why join YouLend?

• Award-Winning Workplace: YouLend has been recognised as one of the "Best Places to Work 2024" by the Sunday Times for being a supportive, diverse, and rewarding workplace.
• Award-Winning Fintech: YouLend has been recognised as a "Top 250 Fintech Worldwide" company by CNBC.

We offer comprehensive benefits package that includes:

• Stock Options
• Private Medical insurance via Vitality
• EAP with Health Assured
• Enhanced Maternity and Paternity Leave
• Modern and sophisticated office space in Central London
• Free Gym in office building in Holborn
• Subsidised Lunch via Feedr
• Deliveroo Allowance if working late in office
• Monthly in office Masseuse
• Team and Company Socials
• Football Power League / Squash Club

At YouLend, we champion diversity and embrace equal opportunity employment practices. Our hiring, transfer, and promotion decisions are exclusively based on qualifications, merit, and business requirements, free from any discrimination based on race, gender, age, disability, religion, nationality, or any other protected basis under applicable law.