Junior Account Manager

Additional Resources; Chelmsford; On-site; GBP 28,000 - 32,000; Full time

Job summary

A specialist communication solutions provider in Chelmsford is seeking a Junior Account Manager / Client Services Executive. In this full-time role, you will support existing clients, manage workloads, and work within a close-knit sales support team. Ideal candidates have strong communication skills and experience in sales or account management, preferably in telecommunications. Benefits include a competitive salary, birthday day off, and on-site parking.

Benefits

Competitive Salary

Birthday day off

On-site parking

Qualifications

• Previous experience as a Junior Account Manager or similar role.
• Experience in sales or account management, ideally in telecommunications.
• Familiarity with CRM platforms.

Responsibilities

• Support and maintain strong client relationships.
• Manage workload efficiently under pressure.
• Collaborate with internal teams for service delivery.

Skills

Strong client service

Communication skills

Experience in sales or account management

Working to KPIs

Tools

Acumatica CRM

Job description

An opportunity has arisen for a Junior Account Manager / Client Services Executive to join our client, a long-established provider of specialist communication solutions trusted across multiple industries in the UK and internationally.

As a Junior Account Manager / Client Services Executive, you will support existing clients, manage workload efficiently, and work within a small, close-knit sales support team. The role requires strong communication skills and the ability to work to KPIs in a fast-paced environment.

This full-time role offers a salary range of £28,000 - £32,000 and benefits.

Your responsibilities will include:

• Supporting and maintaining strong client relationships
• Working to KPIs and structured performance targets
• Managing your workload efficiently under pressure
• Using CRM systems (currently Acumatica) to manage client information
• Collaborating with internal teams to ensure smooth service delivery

What we are looking for:

• Previous experience as a Junior Account Manager, Inside Sales Executive, Internal Sales Executive, Client Services Executive, Sales Account Executive, Sales Development Representative, Client Success Executive, Sales Representative, Client Relationship Executive, or in a similar role.
• Experience in sales or account management, ideally within the telecommunications industry.
• Strong client service and communication skills
• Experience working to KPIs and performance targets
• Familiarity with CRM platforms (ideally with Acumatica)
• Experience in telecommunications is a bonus but not essential

Company Culture & Perks:

• Part of a team of approximately 70 people with a structured yet friendly, supportive culture
• Emphasis on personal development and training
• Social and welcoming environment

Benefits:

• Competitive Salary
• Birthday day off
• On-site parking

Apply now to join a respected organisation where you can grow your career in account services within a supportive team environment.

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Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.