Junior Account Executive

Synaptiq Health; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

An innovative global medical communications agency is seeking a Junior Account Executive to join their dynamic team. This exciting role offers a graduate induction program that provides comprehensive training in Medical Communications. You will play a vital role in supporting account activities, ensuring quality deliverables, and maintaining strong client relationships. The company prides itself on its commitment to scientific precision and vibrant creativity, making it an ideal environment for those passionate about making a difference in healthcare communications. Join a team that values integrity, imagination, and collaboration, and be part of inspiring change in the industry.

Benefits

25 days annual leave + bank holidays

3 days off for Christmas

Birthday Day off

Holiday purchase scheme

Enhanced maternity and paternity policies

6 weeks paid sabbatical after 5 years

Subsidised gym membership

Life assurance

Private medical insurance

Pension (up to 7% matching)

Qualifications

• Bachelor's degree in relevant field required.
• Strong communication and interpersonal skills essential.

Responsibilities

• Support client services team in account activities.
• Maintain client contact and assist with project coordination.
• Conduct background research for new business proposals.

Skills

Team Collaboration

Communication Skills

Attention to Detail

Problem-Solving

Customer Service

Education

Bachelor's degree in Medicine

Bachelor's degree in Pharmacy

Bachelor's degree in Life Sciences

Bachelor's degree in Marketing

Job description

We are a global medical communications agency blending deep scientific expertise with creative brilliance to inspire change. Behaviour change starts with inspiration. By infusing vibrant creativity into our work, we produce engaging medical communications that have the power to captivate and spark action.

Our absolute commitment to scientific precision across diverse therapy areas, including the complex fields of rare disease, oncology and advanced therapies, ensures we can make change a reality. For over 10 years, our team of exceptional PhD and advanced degree medical writers, strategists and world-class creatives have generated award-winning innovation across medical affairs and commercial disciplines.

We are driven by a desire to create inspiring work that changes lives for the better, always guided by our core values; INTEGRITY, IMAGINATION, AGILITY, COLLABORATION and EMPOWERMENT that underpin who we are and the positive culture of our team.

Part of Synaptiq Health, our network is made up of market access & HEOR consultancy, Initiate and healthcare PR specialist, Beyond PR.

ROLE

Could you become our next Junior Account Executive? You’ll be placed on a graduate induction programme training you on all things Medical Communications. The programme will be focused on understanding how all departments work and introducing you to your new role as a Junior Account Executive. You can expect to contribute to the planning and delivery of account activities to the client’s satisfaction, ensuring quality deliverables are on time and within budget.

KEY RESPONSIBILITIES

• Provide support to client services team members in the development and delivery of account activities for external customers
• Attend client teleconferences and, where appropriate, meetings, alongside other members of the account or project team. Maintain client contact, as appropriate, with the direction of other members of the account team
• Take responsibility for the delivery of identified account activities; assist with the coordination of schedules for allocated projects or items in conjunction with Account Manager, keeping Account Manager informed of progress; liaise with internal departments, as appropriate, to coordinate delivery of projects
• Develop and maintain an overview of project budgets and track regularly to ensure cost effective delivery of projects, reviewing with Account Manager regularly to identify any issues
• Undertake background research for, assist in development of new business and current account proposals where appropriate. Assist Account Manager in the identification of any potential needs of existing clients
• Become familiar with the therapeutic areas of projects and develop understanding of client objectives, in addition to growing an understanding of pharmaceutical communications strategies and industry
• Maintain general knowledge of all Emotive services
• Perform other account support duties, as assigned
• Develop and maintain productive working relationships with colleagues at all levels within the company

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Bachelor’s degree in medicine, pharmacy, life sciences, marketing or other relevant area
• Experience in participating and collaborating within teams
• Ability to establish and maintain effective working relationships with co-workers, managers and clients
• Exceptional attention to detail
• Flexible personality and a quick learner who operates with a sense of urgency
• Strong communication and interpersonal skills, including developing customer service skills
• Strong capacity for understanding financial activities
• Good problem-solving skills

OUR REWARDS

• 25 days annual leave + bank holidays + 3 days off for Christmas + Birthday Day off
• Holiday purchase scheme
• Enhanced maternity and paternity policies
• 6 weeks paid sabbatical after 5 years of service
• Subsidised gym membership
• Life assurance
• Private medical insurance
• Pension (up to 7% matching employee/employer contribution)
• Support and well-being services

We look forward to hearing from you!