Jr. Account Manager

Payments & Cards Network; City Of London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A global payments service provider is looking for a Jr. Account Manager to manage client relationships and drive new sales in London. The role involves building strong relationships, identifying business opportunities, and ensuring customer satisfaction while meeting financial targets. Ideal candidates should have experience in the sales process, strong negotiation skills, and a proactive approach.

Qualifications

• Experience in the sales process, including lead generation and deal closure.
• Proven track record of building relationships and achieving financial targets.
• Ability to manage contracts and operational requirements.

Responsibilities

• Build strong client relationships based on trust.
• Identify new business opportunities and drive revenue growth.
• Manage accounts using Salesforce or equivalent CRM.
• Ensure timely invoicing and cash collection.
• Maintain customer satisfaction across all touchpoints.

Skills

Sales process experience

Strong negotiation skills

Financial management skills

CRM experience

Job description

Jr. Account Manager - Mobility

London, England (Onsite - Hybrid)

About our client:

Our client is a global leader in payments and digital transaction services, helping businesses, financial institutions, and public organizations manage the way people pay and get paid. Our technology powers millions of daily transactions worldwide—securely, efficiently, and at scale.

Our solutions cover the full payments ecosystem, from point-of-sale systems and e-commerce platforms for merchants, to payment processing and issuing services for banks, to secure digital identity and authentication tools for enterprises and governments.

The Opportunity:

The primary objective is to own direct customer relationships, drive new sales opportunities, increase customer satisfaction, and deliver financial targets.

We are committed to continuous improvement, always looking for innovative ways to enhance quality, reduce costs, deliver excellent solutions, and grow customer happiness.

Responsibilities:

• Build strong client relationships based on trust and reputation.
• Identify new business opportunities and build business cases for execution, working closely with senior stakeholders.
• Drive further revenue growth through account development, managing opportunities in Salesforce (or equivalent CRM).
• Fully understand and manage the contract with the client, ensuring all operational and contractual requirements are met.
• Ensure timely invoicing and cash collection, including contract indexation where applicable.
• Maintain and present Account Plans, providing regular updates to leadership. Improve and maintain customer satisfaction (CSAT) across all touchpoints.

Who We’re Looking For:

• The Account Manager will represent all services provided into the accounts, managing both operational and financial performance, while proactively developing relationships across client stakeholders.
• We are seeking a self-starter with: Experience in the sales process: lead generation, relationship building, and deal closure.
• Strong negotiation skills and a proven track record of success.
• Strong financial, sales, and bid management skills.
• Experience building a healthy sales pipeline and successfully converting opportunities.