Joiner

Together Housing Group; Colne; On-site; GBP 29,000 - 39,000; Full time

Benefits offered by this job

Company van

27 days holiday

Flexible working

LGPS pension

Job summary

Together Housing Group is seeking two Joiners / Joinery Technicians to join our Repairs and Maintenance team. Working across Blackburn, Rossendale and Pendle, you will deliver a customer-focused, quality-driven repairs and maintenance service to tenanted and vacant properties.

You will perform a wide range of joinery repairs, aiming to complete most jobs in one visit and helping provide safe, well-maintained homes and excellent customer service.

Qualifications

• Full manual UK driving licence.
• Qualified joiner with City & Guilds Advanced Craft in Carpentry & Joinery or NVQ Level 2.
• Experience in customer service environment.
• Experience maximising number of jobs completed and repairs in one visit.

Responsibilities

• Carry out all types of joinery repairs to tenanted and vacant properties.
• Aim to complete repairs in one visit with high workmanship and standards.
• Organise work to minimise downtime and reallocate workloads as needed.
• Participate in standby or call-out rota.
• Diagnose and undertake repairs, seeking approvals for complex or costly jobs.
• Work to service standards and be part of a team to maximise efficiency.

Skills

Manual UK driving licence

Customer service experience

Efficient multi-job completion

Education

City and Guilds Advanced Craft in Carpentry & Joinery or NVQ Level 2

Job description

We are looking for 2 Joiners / Joinery Technicians to join our Repairs and Maintenance team. This is a fantastic opportunity to make a real difference to our customers' homes and communities. Working across Blackburn, Rossendale and Pendle, you will deliver a customer-focused, quality-driven repairs and maintenance service, carrying out a wide range of joinery repairs to both tenanted and vacant properties. No two days are the same, and you'll play a key role in helping us provide safe, well‑maintained homes and excellent customer service.

Together Housing Group:

We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non‑profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities.

Diversity & Inclusion:

As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Further information can be found at this link - Equality and diversity - Together Housing Group

Requirements

Outline of Key responsibilities of the Joiner/ Joinery Technician…

• To carry out all types of Joinery repairs to both tenanted and vacant properties in accordance with job tickets, opti‑time appointment slots, specifications and contract drawings, to good practice, Building Regulations etc as appropriate and applicable.
• To carry out work with an ethos of “Right First Time” always completing a repair where practicable in one visit, with good quality workmanship and good standard of performance.
• To organise your work to minimise lost or non‑productive time, highlighting pro‑actively if you have too much / too little work so that work can be re‑allocated, extra work allocated etc as appropriate.
• To assist in addressing the peaks and troughs in workload by working overtime and at other times when requested by prior arrangement with your manager. To participate in a stand‑by or call‑out rota.
• To use your initiative to diagnose and undertake a repair which may be different from the job required or where the job required was of a locate fault type nature. Obtaining approval beforehand as appropriate where the job is more expensive than anticipated, will take much longer than anticipated etc.
• To work to a consistently high standard of workmanship in line with service specification, service standards, safe working procedures and as part of a team to ensure the most efficient use of time, materials and resources etc.

We are looking for someone who has…

• Full manual UK drivers licence
• Experience of working competently in all disciplines normally expected of a qualified Joiner/ Joinery Technician along with other associated building disciplines as required and as appropriate
• Relevant qualification and experience, e.g. City and Guilds Advanced Craft Certificate In Carpentry & Joinery or equivalent (NVQ Level 2)
• Experience of working in a customer service environment
• Experience of maximising number of jobs completed and repairs completed in one visit.

Benefits

In return, we are offering the successful candidate in the Joinery Technician role…

• Starting salary of £33,758
• Company Van
• 27 days holiday (rising to 32 over 5 years’ service) + bank holidays
• A flexible working environment, with a range of family friendly policies
• You will work a total of 37 hours per week, scheduled between 08:00 and 19:30 across any five days from Monday to Saturday. The exact schedule will depend on business needs at the time. However, to give an idea, a typical working week may be Monday to Thursday from 08:00 to 16:00 and Friday from 08:00 to 15:30. Please note that this is subject to change based on business requirements.
• Required to participate in the call‑out rota for one week once every eight weeks.
• Attractive pension schemes - including Local Government Pension Scheme (LGPS)
• To view the full range of our award winning benefits click on the Employee Benefits Link

Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Full Criminal Disclosure, which will be carried out when a conditional offer is made.