Join Our Deputy Manager Community - London & South West Stores

TN United Kingdom; Horley; On-site; GBP 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a Deputy Manager to enhance sales and lead a dynamic team in a high-end retail environment. This role emphasizes collaboration with the Location Manager to drive business success and uphold brand values. You'll be at the forefront of operational excellence, ensuring that the store runs smoothly in the Manager's absence. With a focus on coaching and developing your team, you will play a crucial role in fostering a culture of enthusiasm and integrity. Join a company that values authenticity and inclusivity, and enjoy a generous employee discount from day one, along with other exciting benefits.

Benefits

75% Employee Discount

Seasonal Free Kit

40% Friends and Family Discount

Bonus Scheme

Qualifications

• Experience in high-end retail sales and team management.
• Strong leadership qualities with a proactive attitude.

Responsibilities

• Maximize sales through effective resource use and team motivation.
• Recruit and train staff while ensuring high store presentation standards.

Skills

Team Management

Sales Strategy

Communication Skills

Problem Solving

Tools

Retail Management

Inventory Management

Job description

Join Our Deputy Manager Community - London & South West Stores

WHO WE ARE

QUINTESSENTIALLY BRITISH; DISTINCTLY GLOBAL. At Ted Baker, we are a forward-thinking designer brand known for iconic props, delightful details, and thoughtful touches. Our People are courageous thought leaders, driven by curiosity and creativity, striving for excellence and joy.

THE ROLE

The Deputy Manager partners with the Location Manager to drive business, achieve KPIs, and coach the team to excellence. You will be responsible for the operational running of the location in the Manager's absence and promote Ted Baker’s Mission and Vision.

MAIN RESPONSIBILITIES

• Maximize sales potential through resource use, leadership, and motivation.
• Recruit, train, and motivate the team, adapting behavior to bring out the best and enhance brand values.
• Ensure high standards in store presentation and product knowledge; report on performance and opportunities.
• Reflect brand values with integrity, fairness, enthusiasm, and passion.
• Identify and resolve problems promptly, using feedback for solutions.
• Maintain knowledge of store performance and local market, supporting client development.
• Follow policies, complete administrative tasks accurately, and support operational guidelines.
• Collaborate with Store Manager and Central Operations on back-of-house operations, security, cash controls, and inventory management.
• Embrace digital initiatives to support new selling methods and brand profile enhancement.

TOOLS OF THE TRADE

• Previous sales and team management experience in high-end retail.
• Excellent communication and organizational skills.
• Leadership qualities, proactive attitude, and positivity.

OUR VALUES

• AUTHENTIC, KIND, CURIOUS, COURAGEOUS, INCLUSIVE

BENEFITS

Enjoy a range of benefits including a 75% discount from day 1, seasonal free kit, 40% discount for friends and family, and a bonus scheme rewarding sales targets. Ted Baker is committed to diversity and equal opportunities, fostering an inclusive and respectful workplace.