Job Vacancy: Guest Experience Host

Tyne Theatre and Opera House; Newcastle upon Tyne; On-site; GBP 40,000 - 60,000; Full time

Job summary

The Tyne Theatre & Opera House seeks Casual Guest Experience Hosts to enhance audience enjoyment. This casual role involves engaging with guests, ensuring a welcoming atmosphere, and contributing to memorable experiences. Ideal candidates are enthusiastic about theatre and possess excellent communication skills.

Qualifications

• Passionate about theatre and live events.
• Experienced in customer-facing roles.
• Personable and energetic.

Responsibilities

• Greeting guests and showing them to their seats.
• Selling merchandise, programmes, and refreshments.
• Being part of a team to ensure shows run smoothly.

Skills

Communication

Customer service

Friendliness

Enthusiasm

Job description

Reports to – Head of Guest Experience

Hours – Casual hours across 7 days a week including evenings and weekends.

Salary – £12.21 per hour

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Are you passionate about theatre and love helping people have a great night out? We’re on the lookout for Casual Guest Experience Hosts to join the front-line team at the beautiful and historic Tyne Theatre & Opera House.

As a Guest Experience Host, you’ll be the welcoming face of the venue – helping to create magical moments for every audience member.

Your Duties Will Include

• Greeting guests and showing them to their seats
• Selling merchandise, programmes and ice creams
• Serving refreshments in our tuck shop, bars and café
• Being part of a friendly and professional team, making sure every show runs smoothly
  
  

We’re Looking For People Who Are

• Personable and sparky – full of energy and enthusiasm
• Friendly and approachable – with great communication skills
• Passionate about theatre and live events
• Experienced in customer-facing roles (hospitality, retail, events – all welcome)
• A true company player– reliable, proactive, and ready to get stuck in
  
  

Whether you’re a seasoned customer service star or just starting out and eager to learn, we’d love to hear from you.

Sound like you? Then apply today by sending your CV to [e-mail] and help us give our audiences a show to remember.

We are recruiting for this position on a rolling basis, and we will not be able to contact unsuccessful applicants. We may keep your CV on file so that we can contact you when additional positions become available. You can contact us at any time to ask that we remove your CV from our records.