Job Coach (Catering)

United Response; Torquay; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading national charity in Torquay is seeking a passionate Job Coach to support individuals with additional needs in their café enterprise. This role involves delivering training, mentoring in hospitality, and fostering real-world skills. Candidates should have catering experience and a genuine understanding of workplace challenges. The position offers 28 days paid annual leave, pension contributions, and wellness benefits, ensuring a supportive work environment.

Benefits

28 days paid annual leave

Pension contribution

Work-life balance support

Access to free occupational health services

Fully paid training and qualifications

Travel to work scheme

Wellbeing days

Qualifications

• At least a year's experience in catering.
• Ability to teach and inspire individuals entering the workplace.

Responsibilities

• Deliver training and support programmes for skill progression.
• Assist with day-to-day running of the café.
• Engage with young people to motivate and encourage participation.

Skills

Catering experience

Mentoring skills

Customer service

Job description

ACCOUNTABLE FOR: Delivering training and support programmes to facilitate individuals' progression. We're looking for a passionate Job Coach to help drive our café enterprise in Torbay, supporting individuals with additional needs to gain valuable skills and confidence in a real working environment. This hands-on role includes assisting with the day-to-day running of the café, while mentoring people in hospitality and catering tasks — from cooking and baking to customer service and cleaning.

Requirements: Ideally, you'll bring at least a year's experience in catering and have a genuine understanding of the challenges people may face entering the workplace. Your ability to teach and inspire will help transform opportunities for people and enable them to access meaningful employment in catering and hospitality environments in the future.

About United Response: United Response is a leading national charity providing support to young people and adults with special educational needs (SEN), learning disabilities, and mental health needs. We believe in championing the right of disabled people to live, work, socialise, and participate in the community, free of discrimination and unnecessary boundaries.

Benefits:

• 28 days paid annual leave inclusive of bank holidays (pro rata for part-time), increasing after three and five years' service
• Pension contribution
• Work-life balance support
• Access to free occupational health, physiotherapy, counselling, and advice services
• Fully paid training and access to nationally recognised qualifications
• Travel to work scheme (season ticket loan)
• Access to an online shopping platform with discounts from over 3,500 retailers
• X2 wellbeing days per year

This post is based in Torbay and involves delivering a mix of education and work-related activity both one-to-one and in groups. The successful candidate will engage with young people through community delivery to motivate and encourage participation and meet project outcomes. You will hold a full UK driving licence and support the sustainable integration into the labour market of young people aged 16 to 24, particularly those with Education Health Care Plans (EHCP), complex needs, those at risk of social exclusion, and young people from marginalised communities.

United Response is committed to safeguarding and promoting the welfare of children and young people, and we expect all staff to share this commitment. Successful applicants in regulated activity will be subject to appropriate vetting procedures and an enhanced Disclosure and Barring Service (DBS) check.