Job Coach (Catering)

Beyond HR; Lisburn; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local training organization in Lisburn is seeking a Job Coach (Catering) to support participants in developing their catering skills and work-readiness. The ideal candidate has 3+ years of experience in a catering environment and holds a Level 2 Food Hygiene Certificate. This role offers 30 hours a week with a competitive salary of £13.21 per hour and various benefits including vacation and a flexible schedule.

Benefits

Vacation

Paid time off

Retirement plan and/or pension

Flexible schedule

Competitive salary

Qualifications

• Minimum of 3 years’ experience in a catering or hospitality environment.
• Proven ability to provide coaching, mentoring, or training.
• Strong IT skills, including the ability to record and track progress.
• Excellent communication and interpersonal skills.

Responsibilities

• Support participants to develop catering skills in the café.
• Deliver tailored support plans alongside managers.
• Ensure compliance with food hygiene and safety.
• Provide excellent customer service to customers.

Skills

Hospitality

Communication

Coaching

Building Relationships

Education

Level 2 Food Hygiene Certificate

Job description

Overview

Job Title: Job Coach (Catering)

Location: Courtyard Café, Stepping Stones NI, 39 Seymour Street, Lisburn

Salary: £13.21 per hour

Hours of work: 30 hours per week. Monday to Friday, 9am-3pm

Responsibilities

• Supporting participants to develop catering skills by working directly within the Courtyard Café, and assist in delivering a comprehensive training programme that builds both practical and transferable workplace skills.
• The Key purpose of the post is to support our learning disability participants to gain skills and confidence in the catering industry.
• Support participants to develop work-readiness skills including teamwork, customer service, and food hygiene.
• Work alongside the Learning Disability Support Manager and Courtyard Café Manager to create and deliver tailored support plans.
• Accurately record participant progress and outcomes using IT systems.
• Ensure full compliance with food hygiene, health & safety, and safeguarding requirements.
• Deliver excellent customer service, including serving customers, taking orders, recommending specials, and liaising with kitchen staff.
• Support participants with daily tasks such as cleaning, taking orders, and setting tables, providing guidance suited to individual learning needs.
• Restock fridges, condiments, and food displays, and ensure tables are cleaned, cleared, and re-dressed in a timely manner.
• Maintain up-to-date knowledge of all food items served, including allergens and ingredients, to provide accurate information to customers.

For a more exhaustive list of responsibilities please see attached job description.

Person Specification

Essential Experience

• Minimum of 3 years’ experience in a catering or hospitality environment.
• Level 2 Food Hygiene Certificate (or above).
• Proven ability to provide coaching, mentoring, or training.
• Understanding of the barriers to employment faced by people with learning disabilities.
• Practical knowledge of food hygiene and health & safety requirements.
• Strong IT skills, including the ability to record and track progress.
• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to adapt to changing needs.
• A clear commitment to equality, diversity, and inclusion.

Desirable Experience

• Relevant qualifications in catering, hospitality, or training.
• Experience working in the charity, social enterprise, or community sector.
• Experience of supporting people with learning disabilities in a work or training setting.
• Additional certificates in Food Hygiene, First Aid, or Health & Safety.

Stepping Stones NI reserve the right to enhance the criteria in the event of an unprecedented response.

Stepping Stones NI are an Equal Opportunities Employer.

We will consider any reasonable adjustments during the recruitment process.

Requirements

• Minimum of 3 years’ experience in a catering or hospitality environment.
• Level 2 Food Hygiene Certificate (or above).
• Proven ability to provide coaching, mentoring, or training.
• Understanding of the barriers to employment faced by people with learning disabilities.
• Practical knowledge of food hygiene and health & safety requirements.
• Strong IT skills, including the ability to record and track progress.
• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to adapt to changing needs.
• A clear commitment to equality, diversity, and inclusion.

Desirable Criteria

• Relevant qualifications in catering, hospitality, or training.
• Experience working in the charity, social enterprise, or community sector.
• Experience of supporting people with learning disabilities in a work or training setting.
• Additional certificates in Food Hygiene, First Aid, or Health & Safety.

Skills Needed: Hospitality, Communication, Coaching, Building Relationships

Salary: £13.21 per hour

Benefits: Vacation, Paid time off; Retirement plan and/or pension; Flexible schedule; Competitive salary