Job Coach

Trigon Recruitment Ltd; Greater London; On-site; GBP 31,000 - 38,000; Full time

Job summary

A national recruitment agency is seeking a Job Coach to support individuals facing workplace challenges due to health conditions. The role involves managing client caseloads, conducting assessments, and providing coaching for employment. Candidates should possess strong IT and communication skills, with a commitment to diversity and inclusion. This position requires travel across North London, offering a salary of £31-38,000 depending on experience.

Qualifications

• Experience managing a caseload of clients with health and employment-related barriers.
• Strong IT skills, including Microsoft Office and database management.
• Excellent verbal and written communication skills.

Responsibilities

• Manage a diverse caseload, providing support and guidance to clients.
• Conduct holistic assessments and co-produce action plans.
• Provide employment coaching and job search support.

Skills

Experience managing a caseload

Strong IT skills

Excellent communication skills

Ability to build relationships

Customer service experience

Awareness of safeguarding practices

Ability to work independently

Commitment to equality and diversity

Willingness to travel

Tools

Microsoft Office

Database management

Job description

Overview

Job Title: Job Coach
Salary: £31-38,000 (Dependant on Experience)
Location: Multiple roles available in North & West London (Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Hillingdon, Camden, Islington, Westminster, Kensington & Chelsea, Haringey)
Contract: Full Time - Permanent
Programme: Multiple provisions available across above locations

Job Summary

Trigon Recruitment are supporting a well-established national provider who are recruiting for multiple Health and Employment provisions across North and West London. These services integrate health recovery with employment support to create a holistic pathway for individuals. These Employment Advisors will play a key role in supporting individuals facing difficulties in the workplace due to physical health conditions, helping them return to work, remain in work, or find new employment. The role involves working in partnership with in-house medical practitioners, GP practices, and other referral partners in a community environments.

Key Responsibilities

• Case Management & Client Support

• Manage a diverse caseload (20-40 maximum), providing information, advice, and guidance to clients facing workplace challenges.

• Conduct holistic initial assessments, identify barriers, and co-produce action plans to help clients achieve employment and health goals.

• Provide employment coaching, including career guidance, CV building, interview techniques, and job search support.

• Advocate for clients with employers, negotiating reasonable adjustments and solutions to workplace challenges.

• Refer clients to appropriate health, welfare, and employment services for additional support.

• Maintain accurate and compliant electronic client records.

Collaboration & Partnership Working

• Work closely with a Multidisciplinary Clinical Team, ensuring a seamless participant journey aligned with individual needs.

• Build strong relationships with referral partners, including GPs, MSK teams, and social prescribers, to grow referrals and promote employment as a recovery tool.

• Develop partnerships with employers to support individuals in overcoming workplace barriers.

• Identify and establish links with training providers, colleges, and employment services to support client career progression.

Skills & Experience

Essential:

• Experience managing a caseload of clients with health and employment-related barriers.

• Strong IT skills, including Microsoft Office and database management.

• Excellent verbal and written communication skills.

• Ability to build strong relationships with clients, employers, and stakeholders.

• Demonstrable customer service and coaching experience.

• Awareness of safeguarding practices for young people and vulnerable adults.

• Ability to work independently and as part of a team in a target-driven environment.

• Commitment to equality, diversity, and inclusion.

• Willingness to travel across North London.

• This role requires an Enhanced DBS Check for working with adults and children