JOB BOARD: Sales Associate at ...

Londonsvenskar; Greater London; Hybrid; GBP 22,000 - 34,000; Full time

Job summary

Hästens is seeking a dynamic Sales Associate to attract clients to our store and create a premium customer experience. You will network, build relationships, and enhance our brand exposure while driving sales and delivering exceptional service.

The role requires a passion for luxury retail, strong communication skills, and a proactive approach to growth in a global luxury brand environment.

Qualifications

• Bachelor's or master's degree required.
• Experience in luxury retail with a track record of achieving targets.
• CRM experience and ability to leverage customer data.

Responsibilities

• Provide exceptional customer service with personalized attention.
• Actively engage clients through outreach and events to drive sales.
• Serve as a brand ambassador with enthusiasm and professionalism.
• Lead by example and coach colleagues to deliver top-tier service.
• Maintain a welcoming, organized, and visually appealing store.
• Stay updated on industry trends and product knowledge.

Skills

Sales experience

CRM experience

Interpersonal skills

Communication skills

Self-motivated

Relationship building

Education

Bachelor's degree

Master's degree

Tools

CRM software

Job description

At Hästens, we strive for a world where people sleep well - one that's more joyful, peaceful and loving. Every day since 1852, we continue to hone our world-class craft in our factory in Köping, Sweden.

Sleep may be today's ultimate modern luxury. But it's more than that; it's a biological necessity and the foundation of our entire wellbeing. We want people to sleep well so that they can create the future they dream of upon waking. That's why our master craftsmen consider and handcraft every detail of our bespoke designs using only the finest natural materials.

We are proud to be a world-class international brand, operating in more than 40 countries with over 300 partners in Europe, Asia, America and Africa - and still growing.

Founded in 1852

Co-workers 300 employees globally

We are going 10 X. Will you be a part of that or read about it later?

This role is for you if you:

• Have a passion for sales, design, mastery and creating an amazing customer experience.
• Desire endless earning possibilities.
• Want to work with an international luxury brand that delivers only the highest quality and excellence.
• Possess a creative mindset for attracting clients to our store and increasing brand exposure.
• Enjoy networking and building long-lasting relationships with clients.
• Have a desire to continuously grow and expand your skills and knowledge.
• Seek exposure to a global work environment.

About the role

As a dynamic and charismatic Sales Associate, you will take a proactive approach to attract clients to our store, creating a customer experience of the highest quality. Your passion for sales and building brand reputation, coupled with the ability to network and maintain relationships with clients, will contribute to our continuous growth. Your hunger for improvement and sales excellence will not only help expand our business but also elevate our brand, bringing the best sleep in the world to more people.

Responsibilities

• Providing exceptional customer service to every client, ensuring they receive personalized attention and assistance throughout their shopping experience.
• Actively engaging with clients through outreach initiatives and creative events to drive sales and expand the customer base.
• Serving as a brand ambassador for Hästens, promoting our products and services with enthusiasm and professionalism.
• Leading by example and coaching colleagues to deliver outstanding customer service and sales performance.
• Ensuring the Hästens store environment is welcoming, organized, and visually appealing to enhance the shopping experience.
• Continuously seeking opportunities for self-improvement and staying updated on industry trends and product knowledge to better serve clients.

Skills and requirements

• Bachelor's or Master's degree
• Driving license
• Sales Experience with demonstrated success in a sales-driven environment preferably within luxury retail and with a track record of achieving sales targets.
• CRMexperience.
• Self-motivated and proactive approach to sales, with the initiative to seek out new opportunities and drive business growth.
• Strong interpersonal skills and a genuine passion for providing exceptional customer service. Ability to listen attentively to clients' needs and offer tailored solutions.
• Clear and effective communication skills, both verbal and written, to articulate product features and benefits, as well as build rapport with clients.
• Ability to cultivate trusting relationships with clients and colleagues, fostering loyalty and collaboration.
• Willingness to work flexible hours, including weekends and holidays, to accommodate the needs of the business and clients.

Global Recruitment & Talent Executive

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