Jo Malone - Sales & Events Co-Ordinator (B2B)

TN United Kingdom; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Sales & Events Coordinator, where you will play a key role in driving B2B sales growth. This exciting position involves assisting in the development of corporate sales strategies, managing client relationships, and ensuring exceptional service delivery. You will be responsible for organizing events, conducting client presentations, and collaborating with various teams to achieve sales targets. If you have a passion for customer service and a knack for building relationships, this role offers a fantastic opportunity to make a significant impact in a dynamic environment.

Qualifications

• Proven experience in delivering high levels of customer service.
• Ability to build and maintain client relationships.

Responsibilities

• Assist in the growth of the B2B Corporate Sales channel.
• Support client database management and sales reporting.
• Network effectively to build brand and client relationships.

Skills

Customer Service

Client Relationship Management

Sales Strategy

Data Analysis

Networking

Education

Experience in Sales or Customer Service

Tools

Google Analytics

Excel

Job description

Social network you want to login/join with:

Jo Malone - Sales & Events Co-Ordinator (B2B), London

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Client:

Jo Malone London

Location:

London, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

d56b3387af58

Job Views:

9

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Corporate Sales Coordinator

PRIMARY OBJECTIVES:

• Assist in the growth and development of the B2B Corporate Sales channel
• Assist Corporate Sales Assistant Manager in overall delivery of Corporate B2B strategy sales targets
• Fulfil sales and service objectives

RESPONSIBILITIES AND TASKS:

• Assist in the growth and development of the B2B Corporate Sales channel
• Assist OMNI-Channel B2B Corporate Sales Assistant Manager in achieving B2B Corporate Sales target
• Fulfil sales and service objectives
• Support the client database through independent prospecting, client presentations and high touch service to retail existing clients
• Sole responsibility for bi-annual corporate brochure working alongside Global brand

RESPONSIBILITIES AND TASKS:

Sales and Service

• Support OMNI-Channel B2B Corporate Sales Manager in achieving department B2B sales target
• Full analysis of B2B client base and sales achievement in line with total brand review. Quarterly adjustments to client tiering based on revenue achieved.
• Responsible for in-person brand inductions for all new prospective clients followed by personalised brand presentation based on their business needs.
• Actively recruit new clients through LinkedIn, email marketing and Networking events
• Respond to and follow up all sales enquiries and meetings using appropriate methods, documenting action points, in a timely manner
• Work with clients on all bespoke B2B requests ensuring personalisation, packaging and contents are delivered to their requirements.
• Network effectively, building brand and client relationships
• Support with 80% of in-person London events which may be held out of working hours. Responsible for arrangements of catering, security and working closely with store teams to arrange cover
• Support in ensuring Corporate Sales service is understood and supported by ROMs, Education and boutiques to ensure efficient working relationships
• GM and Legal approval for all discount tiers and legal documents required
• Pilot ways of working across operations and transport to ensure optimal service levels, particularly through peak periods

Administration

• Ensure accurate administration is submitted within deadlines
• Manage the Corporate client database effectively and efficiently. Assistance with reporting and analytics of data. Use of Google Analytics & sales reporting systems.
• Responsible for gift seeding during peak periods for all Tier 1 & Tier 2 clients
• Ensure understanding and compliance with stock management to aid fulfilment of Corporate orders
• Support the production of presentations on sales performance, opportunities, split of business etc. when required
• Computer literate. Previous experience with data using Excel is preferable.

TEAM PARTICIPATION:

• Act as a Jo Malone London ambassador, maintaining and developing personal, team and brand image and reputation
• Research, attend and present at external client meetings and events, aiding business development
• Integrate department’s sales efforts with other organised brand activities e.g., in line with marketing calendar, events etc
• Participate in the execution of boutique and external events
• Participate in internal meetings and events when required
• Present sales figures and B2B updates in quarterly reviews alongside Corporate Sales Manager
• Attend personal and professional development training

IMAGE:

• Ensure the Jo Malone London image is upheld through personal presentation

Qualifications:

• The ideal candidate will be able to demonstrate previous experience of delivering high levels of customer service and/or building client relationships.