Jo Malone London - Stylist - JLP Reading - 16hrs

The Estée Lauder Companies Inc.; Reading; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury fragrance brand in Reading is seeking a Stylist to provide exceptional customer service in a vibrant boutique environment. The ideal candidate is warm, friendly, and adaptable, capable of creating memorable experiences through various events. Responsibilities include maintaining the store environment and assisting with service goals. This role requires availability during retail hours and a passion for storytelling.

Qualifications

• Warm, kind, and friendly demeanor with a 'can-do' attitude.
• Ability to provide inspirational and personalized customer service.
• Flexibility to work retail hours, including weekends and events.

Responsibilities

• Provide outstanding customer service to each customer.
• Assist with opening and closing the Boutique.
• Maintain the store environment and perform housekeeping duties.

Skills

Customer service

Storytelling

Adaptability

Job description

Description

At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity, and kindness are key. In this role, you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London to our customers, global colleagues, and corporate clients and media contacts. Creativity is our day-to-day activity. From the signature Hand and Arm massage to hosting wedding consultations where you help bottle some of their most precious memories. Our services and events include floral crowns, graffiti art, chocolate tasting, and cocktail master classes, making them the talk of the town.

The primary responsibility is to provide outstanding customer service to each customer and to meet service goals. Additional responsibilities include maintaining the store environment, assisting with opening and closing the Boutique, and housekeeping duties. The Stylist will understand their individual sales and service goals.

Qualifications

• The ideal candidate will be warm, kind, friendly, and have a ‘can-do’ attitude. They will have a passion for service and storytelling, along with being adaptable and versatile. A gracious, intelligent, and well-groomed appearance is essential.
• The ability to provide inspirational, authentic, and personalized customer service.
• The ability to work retail hours, including days, nights, weekends, and during special events in a fast-paced environment.
• Applicants must be able to provide proof of the right to live and work in the country if invited for an interview.