Jo Malone London - John Lewis Exeter - Store - Christmas Stylist - Various Hours -

The Estée Lauder Companies Inc.; Exeter; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading beauty company in Exeter seeks a Stylist to provide exceptional customer service and support in-store events. The ideal candidate should have strong customer service skills, creativity, and the ability to work retail hours, including nights and weekends. This role offers excellent training and a competitive remuneration package.

Benefits

Excellent training and development

Competitive remuneration and benefits package

Qualifications

• Ability to provide inspirational and personalized customer service.
• Passion for service and storytelling.
• Ability to work retail hours including weekends and special events.

Responsibilities

• Deliver exceptional customer service.
• Maximise sales performance.
• Support in-store events.

Skills

Customer service

Creativity

Sales performance

Visual merchandising

Education

Certification in makeup artistry

Tools

Retail point-of-sale software

Job description

Overview

The Stylist at Jo Malone London brings the brand’s generosity to life within our boutiques through exceptional customer service. Fragrant fun, curiosity and kindness are key. You will host visitors from across the globe and showcase The World of Jo Malone London to customers, global colleagues, and corporate clients and media contacts. Creativity is part of everyday work, from the signature Hand and Arm massage to hosting wedding consultations and other services and events such as floral crowns, graffiti art, chocolate tasting and cocktail master classes.

Responsibilities

• Deliver exceptional customer service
• Maximise sales performance and productivity
• Build collaborative relationships with colleagues
• Support the execution of in-store events
• Maintain awareness of stock and inventory
• Maintain high visual merchandising standards and store environment
• Be aware of competitor activity and drive an omni-channel approach
• Adhere to Brand grooming guidelines
• Maintain a high standard of housekeeping

The Ideal Candidate

• Warm, kind and friendly with a can-do attitude
• Passion for service and storytelling; adaptable and versatile
• Gracious, intelligent, well-groomed with a clean and crisp image

Qualifications

• Ability to provide inspirational, authentic and personalized customer service
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced environment
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Our Brand

The Employee Promise: Our values are trust, respect and humour and we apply these to everything we do for the benefit of each individual and the company. At Jo Malone London your continued development is deeply invested in; you will become a fragrance connoisseur, awakening the senses and seeing the world in high definition. Our culture of kindness and creativity supports a happy working environment, friendships and career growth. Our company brand is the articulation of who we are—it defines our corporate entity, The Estée Lauder Companies.

WE ARE

• Individuals — a bold, diverse community with creative talent
• Inventors — pushing boundaries and inventing the future of beauty
• Global Citizens — bold and diverse, home to creative talent

We have strong family values, a long-term focus on sustainable growth, commitment to our people, strengths in creativity and innovation, and focus on global citizenship. We’re ready to amplify our company brand, The Estée Lauder Companies, and build on our leading reputation in the industry.

Description

As one of our highly skilled makeup artists you will combine creative and technical expertise and a passion for people to provide a welcoming, inspirational and personalized in-store experience which educates and delights our customers. You will work as part of a high-performing team to create impact with in-store events and to ensure the store maintains high standards of visual merchandising to stand out against competitors. If you are a dynamic self-starter seeking a progressive career opportunity with a leader in prestige beauty, this could be the right role for you. Certification in makeup artistry and/or prior retail makeup experience is desirable but we also welcome applicants with amateur level experience. We offer excellent training and development and a competitive remuneration and benefits package.

Additional Qualifications

• Qualifications in makeup artistry/retail makeup experience preferred; applicants with amateur level experience who demonstrate high creative and technical expertise are welcome
• Ability to provide inspirational, authentic and personalized customer service
• Ability to work retail hours including days, nights, weekends and special events
• Previous experience with retail point-of-sale software
• Proof of right to live and work in the country if invited to attend for interview