Jo Malone London Assistant Boutique Manager Farnham 37.5hrs

The Estée Lauder Companies Inc.; Farnham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An innovative beauty brand seeks a dynamic Assistant Store Manager to lead a talented team in a fast-paced environment. This role involves coaching and mentoring Sales Associates to achieve sales and customer service excellence while ensuring the store operates smoothly. The ideal candidate will have a proven track record in retail management, a passion for beauty, and the ability to inspire others. Join a company that values diversity and offers outstanding training, progressive career opportunities, and a competitive benefits package. If you're ready to take the next step in your retail career, this is the perfect opportunity for you.

Benefits

Competitive Industry Salary

Commission Scheme

Product Discount

Training & Development

Qualifications

• Proven retail experience at Supervisor level, preferably in beauty.
• Ability to provide inspirational and personalized customer service.

Responsibilities

• Support the Store Manager in leading and developing the Sales Associates.
• Ensure smooth running of the store and alignment with brand vision.

Skills

Customer Service

Coaching and Mentoring

Sales Target Achievement

Retail Operations

Education

Retail Management Experience

Proof of Right to Work

Tools

Retail Point-of-Sale Software

Microsoft Office

Job description

Distinctive yet understated. Perfect alone or artfully layered with Fragrance Combining. Synonymous with gift giving, Jo Malone London is a thoughtful and generous statement, from a small token to the grandest of gifts. Wrapped in our iconic cream and black box, tied with grosgrain ribbon.

Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories.

Role Overview

As Boutique Manager, your role will also be to elevate these in-store events. You will also be accountable for the smooth running of the store and ensuring all your team are aligned in the Boutique and Brand vision.

Compensation and Benefits

• Competitive industry salary
• Commission scheme
• Product discount
• Training & development

Qualifications

You will have:

• Proven retail experience at Supervisor or above level, preferably within beauty
• The ability to provide inspirational, authentic and personalized customer service
• Experience of coaching/mentoring others to achieve their full potential and to succeed
• A drive to achieve sales and customer service targets
• Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
• Proof of right to live and work in the country

Description

We are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Additional Qualifications

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Proficient in Microsoft Office
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview