Jo Malone London - Assistant Boutique Manager - 37.5 Hours

Jo Malone London; Liverpool; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading luxury retailer in Liverpool is looking for an energetic Assistant Boutique Manager to support the team in achieving sales and operational targets. The ideal candidate will have retail experience at a supervisory level, creativity for executing unique in-store events, and exceptional customer service skills. Competitive salary and benefits package offered.

Benefits

Competitive industry salary

Annual Leave & Family Leave

Product discount

Mental Health Wellbeing Initiatives

Exclusive discounts and offers

Extensive Training & Development

Qualifications

• Proven retail experience at Supervisor level or above, preferably in beauty.
• Ability to provide inspirational, authentic, and personalized customer service.
• Experience coaching and mentoring others.

Responsibilities

• Support the Boutique Manager in leading the team to achieve sales targets.
• Elevate in-store events and manage store operations.
• Ensure a smooth running of the store.

Skills

Inspirational customer service

Event execution

Coaching and mentoring

Retail operations management

Flexible availability

Proficient in Microsoft Office

Job description

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Client:

Jo Malone London

Location:

Liverpool, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

017030935d55

Job Views:

39

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

We are seeking an inspirational and energetic Assistant Boutique Manager to play a leading role in the success of the team by supporting the Boutique Manager to lead, coach, and develop our team of Sales Advisors to achieve sales, customer service, and operational targets.

Creativity is our day-to-day. From the signature Hand and Arm massage to hosting wedding consultations, floral crowns, graffiti artists, chocolate tasting, and cocktail master classes, our services and events are the talk of the town. As Assistant Boutique Manager, your role will also be to elevate these in-store events and draw success from them. You will also be accountable for the smooth running of the store.

Compensation and Benefits

• Competitive industry salary
• Annual Leave & Family Leave
• Product discount/Staff Product Concession monthly credit spend allowance
• Mental Health Wellbeing Initiatives (Unmind App and Employee Assistance Programme)
• Benefits platform with exclusive discounts and offers
• Work Life Connections – Employee Assistance Programme
• Extensive Training & Development offering

I,D&E STATEMENT

We are seeking an inspirational and energetic Assistant Boutique Manager to support the team in achieving sales, customer service, and operational targets. Creativity is central to our approach, from signature massages to hosting unique events that make us the talk of the town. You will help elevate these events and ensure the store operates smoothly.

Qualifications

• Proven retail experience at Supervisor level or above, preferably in beauty
• Ability to provide inspirational, authentic, and personalized customer service
• Experience in creating and executing in-store events
• Experience coaching/mentoring others
• Drive to meet sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Flexible availability across days/hours
• Proficient in Microsoft Office
• Proof of right to work in the country