Jo Malone London - Assistant Boutique Manager - 37.5 Hours

Jo Malone London; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Jo Malone London seeks an energetic Assistant Boutique Manager to support the Boutique Manager in leading a team and enhancing customer service. The role involves managing store operations, delivering exceptional services, and organizing creative in-store events in a dynamic retail environment.

Benefits

Competitive industry salary

Annual Leave & Family Leave

Product discount/staff credit allowance

Mental Health Initiatives

Exclusive discounts through benefits platform

Extensive training and development opportunities

Qualifications

• Proven retail experience at Supervisor level or higher, preferably in beauty.
• Ability to deliver authentic, personalized customer service.
• Experience in creating and managing in-store events.

Responsibilities

• Support the Boutique Manager in coaching and developing Sales Advisors.
• Elevate in-store events and ensure smooth operations.

Skills

Customer Service

Event Management

Coaching

Sales Target Achievement

Retail Operations

Microsoft Office Proficiency

Job description

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Client:

Jo Malone London

Location:

Surrey, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

d30a2b5bb1dd

Job Views:

4

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

We are seeking an inspirational and energetic Assistant Boutique Manager to support the Boutique Manager in leading, coaching, and developing our Sales Advisors to meet sales, customer service, and operational goals.

Creativity is central to our daily work. From signature Hand and Arm massages to hosting wedding consultations, floral crowns, graffiti art, chocolate tastings, and cocktail master classes, our services and events are highly regarded. As Assistant Boutique Manager, you will help elevate these in-store events and ensure the store operates smoothly.

Compensation and Benefits

• Competitive industry salary
• Annual Leave & Family Leave
• Product discount/staff credit allowance
• Mental Health Initiatives (Unmind App and Employee Assistance Program)
• Exclusive discounts through benefits platform
• Work Life Connections – Employee Assistance Program
• Extensive training and development opportunities

Equality, Diversity & Inclusion Statement

We seek an inspiring and energetic Assistant Boutique Manager to lead and develop our team, supporting sales and customer service excellence, and managing store operations effectively.

Creativity is part of our daily routine. From massages to wedding consultations, floral crowns, graffiti, chocolate tastings, and cocktails, our events are renowned. Your role will include elevating these events and ensuring the store's smooth running.

Qualifications

• Proven retail experience at Supervisor level or higher, preferably in beauty
• Ability to deliver authentic, personalized customer service
• Experience in creating and managing in-store events
• Experience in coaching or mentoring team members
• Drive to meet sales and service targets
• Retail operations experience, including inventory and cash management
• Flexible availability across days and hours
• Proficiency in Microsoft Office
• Proof of right to work in the country