Jo Malone London - Assistant Boutique Manager - 37.5 Hours

Jo Malone London; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prestige beauty company is seeking an Assistant Boutique Manager to lead, coach, and develop a team of Sales Advisors. The role involves ensuring sales and operational targets are met while creating memorable in-store experiences. Candidates should have proven retail experience and a flair for customer service. This position offers a competitive salary, annual leave, and extensive training and development opportunities.

Benefits

Competitive industry salary

Commission scheme eligibility

Annual Leave & Family Leave

Product discount/Staff Product Concession allowance

Mental Health Wellbeing Initiatives

Benefits platform with exclusive discounts

Employee Assistance Programme

Extensive Training & development offering

Qualifications

• Proven retail experience at Supervisor level or above, preferably within beauty.
• Ability to provide inspirational, authentic customer service.
• Experience in creating and executing in-store events.

Responsibilities

• Support the Boutique Manager in leading and coaching the team.
• Ensure the smooth running of the store.
• Elevate in-store events and draw success from them.

Skills

Retail experience

Customer service

Coaching

Event execution

Microsoft Office proficiency

Job description

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Client:

Jo Malone London

Location:

Surrey, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

d30a2b5bb1dd

Job Views:

26

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

We are seeking an inspirational and energetic Assistant Boutique Manager to play a leading role in the success of the team by supporting the Boutique Manager to lead, coach and develop our team of Sales Advisors to achieve sales, customer service and operational targets.

Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town. As Assistant Boutique Manager, your role will also be to elevate these in-store events and draw success from them. You will also be accountable for the smooth running of the store.

Compensation and Benefits

• Competitive industry salary
• Annual Leave & Family Leave
• Product discount/Staff Product Concession monthly credit spend allowance
• Mental Health Wellbeing Initiatives (Unmind App and Employee Assistance Programme)
• Benefits platform with exclusive discounts and offers
• Work Life Connections – Employee Assistance Programme
• Extensive Training & development offering

I,D&E STATEMENT

We are seeking an inspirational and energetic Assistant Boutique Manager to play a leading role in the success of the team by supporting the Boutique Manager to lead, coach and develop our team of Sales Advisors to achieve sales, customer service and operational targets.

Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town. As Assistant Boutique Manager, your role will also be to elevate these in-store events and draw success from them. You will also be accountable for the smooth running of the store.

Compensation and Benefits

• Competitive industry salary
• Commission scheme eligibility
• Annual Leave & Family Leave
• Product discount/Staff Product Concession monthly credit spend allowance
• Mental Health Wellbeing Initiatives (Unmind App and Employee Assistance Programme)
• Benefits platform with exclusive discounts and offers
• Work Life Connections – Employee Assistance Programme
• Extensive Training & development offering

I,D&E STATEMENT

Qualifications

If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

You will have:

• Proven retail experience at Supervisor or above level, preferably within beauty
• The ability to provide inspirational, authentic and personalized customer service
• Experience of creating and executing in-store events
• Experience of coaching/mentoring others to achieve their full potential and to succeed
• A drive to achieve sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
• Proficient in Microsoft Office
• Proof of right to live and work in the country