JLR Parts Advisor

Williams Motor Co Ltd; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prestigious family-owned automotive business in Manchester seeks a Parts Advisor. The ideal candidate will have experience in automotive retail, excellent communication skills, and a strong focus on customer service. Join a team committed to delivering exceptional service and benefiting from a supportive work environment with extensive training opportunities.

Benefits

Up to 27 days holidays

Life assurance cover

Annual children’s Christmas party

Staff canteen

Onsite parking

Qualifications

• Experience in a similar role within automotive retail environment.
• Full clean driving licence required.

Responsibilities

• Ensure exceptional service delivery focused on customer needs.
• Provide excellent service to customers at all times.

Skills

Communication

Customer Service

Product Knowledge

Technical Knowledge

Tools

Kerridge

Job description

As a family business with over one hundred years of experience, the Williams Group is a leading supplier of prestige vehicles, delivering exceptional sales and aftersales services in the North West. We are committed to continuous development, utilizing industry-leading practices and the latest technologies to meet the evolving needs of the retail landscape.

Our Commitment to Service

We pride ourselves on providing excellent service to our customers at all times. Every staff member plays a vital role in our success, and we are proud to employ some of the best professionals in the industry. Joining the Williams family means receiving progressive and innovative training to develop skills for a long and successful career with us.

Working Hours

8:00am - 5:30pm, Monday to Friday (42.5 hours), plus Saturdays 8:30am – 12:30pm when required.

Role Requirements

As a Parts Advisor, you should have experience in a similar role within an automotive retail environment, preferably with a prestige brand. Excellent communication and customer service skills are essential, along with strong product and technical knowledge and a good understanding of Kerridge. A full clean driving licence is also required. You should be a team player focused on customer needs to ensure exceptional service delivery.

Benefits

• Up to 27 days holidays (based on length of service), plus 8 bank holidays
• Life assurance cover
• Annual children’s Christmas party & staff party
• Staff canteen
• Onsite parking

Application Process

If you are talented, motivated, and customer-focused, and wish to work for a prestigious company with strong family values, please apply now. If you do not hear from us within two weeks, unfortunately, your application has been unsuccessful. For questions or feedback, please feel free to contact us.

Legal and Company Information

Reg. Company Number: 597708

VAT Reg. No. GB 732 5259 39

Williams Motor Co (Holdings) Ltd is an Appointed Representative of Automotive Compliance Ltd, authorized and regulated by the FCA (FCA No. 497010). Automotive Compliance Ltd is permitted to act as a credit broker, not a lender, for introductions to selected lenders and as an agent for insurance distribution activities only. We introduce you to a panel of lenders, including manufacturer lenders linked to our franchises, aiming to provide the best financing options for you.

Any finance applications are subject to status, with terms and conditions applying. UK residents aged 18 and over are eligible. Guarantees may be required.