Jigsaw Homes Group Limited

Jigsaw Homes Group; Nottingham; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

27 days holiday incl Christmas closure

Bank holidays

Buy/sell up to 5 days extra leave

Incremental salaried pay

Occupational sick pay

Pension scheme

On-site gym

Training and development

Job summary

Jigsaw Homes Group is recruiting for a role within Independent Living in Nottingham. The post focuses on delivering excellent customer service to residents, promoting independence and well-being in the communities we serve.

You will work as part of the Independent Living team, contributing to a high-quality service for residents aged 55 and above, with a strong emphasis on empathy and flexible, team-based on-site collaboration.

Qualifications

• Deliver customer service that meets and exceeds expectations.
• Support the needs of individuals and promote independent living.
• Demonstrate understanding of food hygiene and safety, including dietary needs.

Responsibilities

• Deliver excellent customer service that meets and exceeds expectations.
• Support the needs of individuals and promote independent living.
• Work flexibly as part of a customer service team on-site.

Skills

Customer service

People skills

Empathy

Flexibility

Food hygiene knowledge

Job description

The following content displays a map of the jobs location - Moreland Court & St Andrews House, Nottingham

Moreland Court & St Andrews House, Nottingham

Closing Date:

31/08/2026

Job Category:

Independent Living

Region / Division:

Gedling

Business Unit:

Independent Living

Job Introduction

Would you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023?

Jigsaw Homes Group offers employees a very competitive 27 days holiday per annum, including 3 days for Christmas closure (5 day working week) plus bank holiday, plus additional days after 2 years continuous service (to a maximum of 5 days). We also offer our employees the option to buy/sell up to 5 days extra leave per year.

As a Jigsaw employee you will also receive Incremental salaried pay, occupational sick pay, access to the Social Housing Pension Scheme, enhanced maternity/paternity leave, BHSF membership, access to on-site gyms and training/development opportunities.

If you are looking for a career with an outstanding company, then please read on.

Who we are:

Jigsaw Homes Group is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands.

We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.

About the department:

We are passionate about improving the quality of older people’s lives by providing an excellent standard of development – from apartments that are aimed at people aged over 55 so they can live independently to Extra Care accommodation for those who need that little bit more assistance.

The safety and well-being of residents is our top priority and we pride ourselves on providing a quality service that reflects our professional standards.

Our service spans the North West and East Midlands with more than 2,800 properties.

We want people who care as much as we do about delivering an excellent service to our tenants to join our team.

Role information:

You will be responsible for delivering excellent customer service which meets and exceeds expectations, supports the needs of individuals and promotes independent living.

You will have excellent people skills, a ‘can do’ attitude and empathy.

You will have an understanding of food hygiene and food safety and experience of working within a food service environment as well as a sound knowledge of catering for individual dietary needs.

You will be an excellent team player with the ability to work flexibly.

We reserve the right to close this vacancy early should we receive a sufficient number of applications.