JDE Support Analyst/Specialist

West Recruitment Pty Ltd; Greater London; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Support Analyst to enhance their JD Edwards systems. In this pivotal role, you will ensure system performance and provide essential support to users across the organization. This opportunity offers a collaborative work culture with a strong focus on team dynamics and personal growth. If you are a proactive communicator with a passion for problem-solving and thrive in a fast-paced environment, this role is perfect for you. Join a company dedicated to innovation and community support, where your contributions will make a significant impact.

Benefits

Onsite Parking

Flexible Working

Excellent Employee Benefits

Qualifications

• Experience in providing general support to users of JD Edwards.
• Proactive communicator with a team-oriented approach.

Responsibilities

• Monitor and support JDE environment for optimal performance.
• Provide level 1-2 support and troubleshoot application issues.

Skills

JD Edwards Support

Troubleshooting

User Communication

Team Collaboration

Job description

Email: [e-mail]

Call: 9689 8988

West Sector: Technology

Job Summary

- Onsite Parking
- Flexible Working
- Excellent employee benefits

Job Description

About your new company

West recruitment is partnered with a market leader in the manufacturing industry with a global presence. A company with a commitment to support the environment and their community. Our partner has a very collaborative and high performing work culture with a people first focus.

About your new role

A brand new role has been created to support the JD Edwards modules amongst other business critical systems. You will play a pivotal role and be the Support Analyst for JDE. Working closely with business managers and users to better understand the requirements of the business, you will ensure that all systems are running optimally.

Some of the key tasks will include:

1. Monitor, analyse and support JDE environment
2. Assist with activities such as unlocking batch, menu control and user access
3. Provide level 1 – 2 JDE support to internal company wide
4. Troubleshooting, resolving application and database issues
5. Accurate and timely maintenance of tickets
6. Review of JDE reports

About you

1. Experience in providing general support to users of JD Edwards
2. Interpersonally, you are a proactive communicator who enjoys working as part of a team. You are self motivated and thrive in a fast paced and exciting work environment
3. Is a team player and has a “can do” attitude

Sounds interesting and feeling up to the challenge? Contact Brandon Batros for a further discussion around this opportunity or apply below.

P: 02 9689 8988
E: [e-mail]

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