JDE Business Analyst London, England, United Kingdom

Take-Two Interactive; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading interactive entertainment company seeks a Technical Support Specialist for JD Edwards. This role involves translating business requirements, providing tier 1-2 support, conducting testing, and ensuring high-quality service. Ideal candidates will possess a degree in Computer Science, a passion for learning, and at least 2 years of experience in ERP support. Enjoy a collaborative workplace with opportunities for professional growth.

Benefits

Private healthcare

Private dental

Employee stock purchase scheme with a 15% discount

Fitness reimbursement up to £50 per month

Dog friendly workplace

Various team events

Qualifications

• Minimum 2 years work experience supporting JD Edwards or any other ERP tool.
• Technical support experience and ability to conduct training activities.
• Passion for learning, curiosity, and a sense of humor.

Responsibilities

• Provide tier 1-2 support and administration for JD Edwards.
• Conduct unit testing, integration testing, and system testing on the developed JD Edwards solution.
• Review and edit requirements, specifications, business processes, and recommendations.

Skills

Communication

Multitasking

Analytical Skills

Education

Bachelor's degree in Computer Science

Tools

ServiceNow

Excel

Word

Google Drive

Job description

Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. The Company develops and publishes products principally through Rockstar Games, 2K, Private Division, and Zynga. Our products are currently designed for console gaming systems, PC, and Mobile, including smartphones and tablets, and are delivered through physical retail, digital download, online platforms, and cloud streaming services. The Company’s common stock is publicly traded on NASDAQ under the symbol TTWO.

While our offices (physical and virtual) are casual and inviting, we are deeply committed to our core tenets of creativity, innovation and efficiency, and individual and team development opportunities. Our industry and business are continually evolving and fast-paced, providing numerous opportunities to learn and hone your skills. We work hard, but we also like to have fun, and believe that we provide a great place to come to work each day to pursue your passions.

The Challenge

Under the direction of the Director of Enterprise Applications, the successful candidate will provide technical support and improve system functionality for the corporate JD Edwards applications that support multiple corporate departments, with a special focus on Finance and Distribution Applications.

What You’ll Take On

• Translate business requirements into functional specifications
• Ensure that various appropriate infrastructure elements, including documents, periodicals, manuals, policy documents, etc. are kept up to date and are available
• Provide tier 1-2 support and administration for JD Edwards
• Carryout analysis of requirements by checking for derived requirements that are logical to customers’ requests
• Review and edit requirements, specifications, business processes and recommendations related to proposed solution
• Work with development staff/third party vendors to ensure requirements are met
• Work hand-in-hand with technical resources to provide insight during solution development
• Contribute in the development of Test Plans and Test Scripts, and perform test execution
• Ensures issues are identified, tracked, reported on and resolved in a timely manner
• Consistently delivers high-quality services to our clients
• Conduct unit testing, integration testing, and system testing on the developed JD Edwards solution
• Prepare help and training materials and conduct training activities for system end users
• Apply skills and knowledge of assessing business needs to gather, organize, prioritize and complete numerous projects and assignments concurrently
• Conduct gap analysis and coordinate efforts to address gaps
• Maintain JD Edwards security and user profiles
• Work with JD Edwards users in solving complex production issues
• Work with JD Edwards users in developing reports
• Support various interfaces to and from JD Edwards
• Use analytical skills and system tools to analyze and determine the root cause of data integrity issues
• Assist with the design of training materials/courses and well as conduct training

What You Bring

• Bachelor's degree in Computer Science, or other related field (or has equivalent work experience)
• Passion for learning and curiosity; high degree of self-awareness, attitude of learning and growth and sense of humor
• Minimum 2 years work experience supporting JD Edwards or any other ERP tool
• Experience using ServiceNow for Incident Management a plus
• Excellent communication skills (verbal, written, listening), and high proficiency in packaging disparate information into a cohesive story
• Comfortable in challenging conventional methods of thinking
• Highly skilled in Excel, Word, Google Drive, and workflow tools
• Ability to multitask

What We Offer You

• Great Company Culture. We pride ourselves as being one of the most creative and innovative places to work, creativity, innovation, efficiency, diversity and philanthropy are among the core tenets of our organization and are integral drivers of our continued success.
• Growth: As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to be themselves, inquisitive, collaborative and to grow within and around the company.
• Work Hard, Play Hard.Our employees’ bond, blow-off steam, and flex some creative muscles – through corporate boot camp classes, our onsite Gym, company parties, our Office bar, game release events, monthly socials, and team challenges.
• Benefits. Benefits include, but are not limited to Private healthcare, Private dental, A double matching pension policy where the employer will double match up to a 4% contribution from the employee, Employee stock purchase scheme with a 15% discount, Eye tests and vouchers towards glasses, Cycle to work scheme, Flu vouchers, Annual health, 4X death in service insurance, Income protection (66% salary), Workplace Savings, 26 days holiday, Enhanced Family friendly policies + other great perks and great office facilities!
• Perks. Fitness reimbursement up to £50 per month, an onsite Gym, an Office bar, employee discount programs, free games & events, stocked pantries and a dog friendly workplace.

Take-Two Interactive Software, Inc. and its affiliates and group companies (“T2”) is proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. Employment at T2 is based on substantive ability, objective qualifications, and work ethic – not an individual’s race, colour, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, citizenship status, physical or mental disability, pregnancy, age, marital status, or any other characteristics protected by applicable law.

Please be aware that Take-Two does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others. Take-Two also does not engage in any financial exchanges during the recruitment or onboarding process, and the Company will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scam or phishing exercise. Take-Two’s in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a take2games.com email domain). If you need to report an issue or otherwise have questions, please [e-mail] .

This role requires you to come in to our London office four days a week, Monday to Thursday.

#LI-Hybrid

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