JD Young Supply Chain Operations Internship

JD.com Inc.; Greater London; On-site; GBP 20,088 - 26,784; Full time

Job summary

JD.com Inc. in London is offering an internship in Young Supply Chain Operations. Over 3–6 months you will work with experienced teams on end-to-end fulfillment strategies, KPI systems, and logistics partnerships.

You will gain hands-on experience with cross-border and local markets, digital tools (ERP, WMS, TMS, BI), and data-driven improvements to cost efficiency and service quality. The program favors students in Supply Chain, Logistics, or Industrial Engineering, with a track record in

Qualifications

• Bachelor’s or Master’s degree in Supply Chain Management, Logistics, Industrial Engineering, Business, or a related field.

Responsibilities

• Develop comprehensive fulfillment strategies for cross-border and local markets across B2B/BBC/BC.
• Implement a robust KPI system to monitor operational metrics and drive improvements.
• Cultivate and maintain strategic logistics partnerships with cost and SLA management.
• Conduct customer insights research to improve service quality and competitiveness.
• Lead digital transformation initiatives focused on inventory and fulfillment processes.

Skills

Fulfillment design

KPI analytics

3PL management

Inventory management

Digital transformation

Education

Bachelor's/Master's in Supply Chain

Tools

ERP

WMS

TMS

BI platforms

Job description

## JD Young Supply Chain Operations InternshipApplylocations: GBR-Londontime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR101813**Who We Are**At JD.com, also known as JINGDONG, everything begins with a bold idea and the drive to make life smarter, faster, and more connected. What started in China has grown into one of the world’s most trusted technology and supply chain ecosystems, serving over 700 million customers. From retail and logistics to tech, property, and beyond, we’re all about innovation that actually makes a difference.**Our Global Reach**JD.com is expanding worldwide through a digitally intelligent, cross-border supply chain and world-class logistics network. With platforms like Joybuy connecting trusted products to customers everywhere, our teams stretch across China, the U.S., Europe, APAC, the Middle East, and beyond. Every year, we welcome over 20,000 students and graduates into our business, showing our commitment to young talent and the fresh ideas that drive our future. Join us and contribute to global projects from day one.Learn more about who we are and what we do: https://corporate.jd.com/**What We Offer**We believe great ideas can come from anywhere, and often, they come from you. As an intern at JD.com, you’ll work on meaningful, hands-on projects, learn from talented colleagues across our global network, and grow in a supportive, fast-paced environment designed for development. With competitive compensation, great office locations, and a people-first culture that champions continuous learning, you’ll have everything you need to thrive and kick-start your career.**About Your Program**You’ll be joining the JD Young (JDY) Internship Program, designed to give early-career talent hands-on exposure to real projects, real responsibilities, and real growth. Over 3–6 months, you’ll work alongside experienced teams, build fundamental skills, and gain insights into how a global business operates.* Fulfillment Network Design: Develop comprehensive B2B/BBC/BC fulfillment strategies for industrial products across cross-border and local markets. Establish end-to-end inventory and logistics processes with standardized operational protocols to create an optimized supply chain framework.* Performance Analytics Framework: Implement a robust supply chain KPI system to monitor operational metrics, identify anomalies through data analysis, and drive continuous improvement initiatives for enhanced supply chain stability.* Logistics Partnership Management: Cultivate and maintain strategic logistics partnerships while monitoring cost and service performance. Develop targeted improvement plans to reduce expenses and enhance service reliability.* Customer-Centric Optimization: Conduct competitive benchmarking and customer insights research to identify improvement opportunities across supply chain touchpoints, elevating service quality and competitive positioning.* Digital Transformation Leadership: Leverage digital solutions to streamline operations, with particular focus on inventory and fulfillment process innovation to drive operational excellence and cost efficiency.**About You*** Bachelor’s or Master’s degree in Supply Chain Management, Logistics, Industrial Engineering, Business, or a related field.* Proven experience in fulfillment network design and end-to-end supply chain optimization across B2B and cross-border environments.* Strong expertise in supply chain KPI development, performance analytics, and data-driven continuous improvement methodologies.* Demonstrated experience managing third-party logistics (3PL) partners, including cost control, SLA management, and service performance optimization.* Solid understanding of inventory management, warehousing, transportation planning, and standardized operational process design.* Experience conducting competitive benchmarking and translating customer insights into supply chain enhancements.* Hands-on experience with digital supply chain tools (ERP, WMS, TMS, BI platforms) and leading digital transformation initiatives.* Strong analytical, problem-solving, and stakeholder management skills in complex, multi-regional environments.* Excellent communication and cross-functional collaboration abilities with a results-oriented mindset.*At JD.com, we are committed to creating an inclusive workplace where every voice counts and every talent belongs. We are proud to be an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, age, veteran status, or any legally protected characteristic.***Ready To Apply?**Don't leave yourself wondering 'what if'. Hit apply and see where your curiosity can take you at JD.com.