Japanese speaking Job - System Support Specialist (Work Visa Sponsorship Available)

People First Team Japan/ピープルファーストチームジャパン; London; On-site; EUR 60,000 - 84,000; Full time

Job summary

A leading company is seeking a Japanese speaking System Support Specialist to provide IT support for financial institutions. This full-time permanent position is based in Denmark, requiring expertise in Windows servers, networking, and fluency in Japanese. Work visa sponsorship is available, fostering an inclusive workplace culture.

Benefits

Work visa sponsorship available

Qualifications

• Japanese to mother tongue standard required.
• Experience in Windows servers and networking is crucial.
• Hands-on experience in network/server environments preferred.

Responsibilities

• Provide support for Windows-based servers and client systems.
• Lead IT support operations and troubleshoot issues.
• Design and manage IT support operations.

Skills

IT support

Japanese language

Networking knowledge

Communication skills

Interpersonal skills

Tools

Windows Servers

Linux

Cisco technology

AWS

Job description

Job Title:Japanese speaking System Support Specialist (Work Visa Sponsorship Available)

Employment Type:Full-time, Permanent

Salary:Approximately 45,000 DKK/month(Equivalent to EUR 6,000/month or approx. JPY 12,000,000/year)

Location:Denmark

Start Date:ASAP

Job Description:Provide support for Windows-based servers and client systems for Japanese financial institutions and securities firms.

Japanese speaking System Support Specialist - Responsibilities (Hands-on):

• Handle overall IT support operations
• Lead response to inquiries, troubleshooting, issue analysis, and resolution
• Prepare documentation such as release procedures and configuration management records
• Propose and implement improvements to systems and processes to enhance operational efficiency and quality
• Respond to stakeholder inquiries and collaborate with both internal and external parties

Japanese speaking System Support Specialist - Responsibilities (Management):

• Design and manage IT support operations
• Plan and manage the implementation of operational improvement initiatives
• Conduct meetings and coordination with relevant departments and stakeholders

Japanese speaking System Support Specialist - Requirements

• Japanese to mother tongue standard
• Knowledge and experience in Windows servers and networking
• Strong perseverance, consistency, communication, and interpersonal skills
• Hands-on experience in network/server environments
• Preferably experienced in infrastructure setup using the following technologies:
• Servers: Windows, Linux, CUCM (Cisco), Cloud (AWS)
• Networks: Cisco (L2/L3/Firewall/Wireless), F5 (Load Balancers); Knowledge of voice systems (VoIP, IVR, Bandwidth control, etc.)

Other Information

• Work visa sponsorship is available
• On-site work only (no remote work available)

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