Japanese speaking IT Project Manager

Centre People; City Of London; On-site; GBP 45,000 - 50,000; Full time

Job summary

A Japanese IT company is seeking an IT Project Manager in London. The role involves managing IT infrastructure operations and supporting Japanese clients with project management. Candidates must have experience in IT infrastructures and fluency in Japanese and English. This position offers a fixed-term contract with competitive compensation.

Benefits

Private health insurance

Annual health check

Company pension

Free use of onsite gym

Pool & Sauna access

Qualifications

• Experience in IT infrastructure operations and project management roles.
• Proven ability to manage project timelines, resources, and budgets.
• Excellent written and verbal communication skills in English and Japanese.

Responsibilities

• Manage IT infrastructure operations to ensure stability and security.
• Coordinate with clients for project management and IT needs.
• Create and update operational documents for stable functioning.

Skills

Project management

Communication

IT infrastructure management

Client relationship management

Bilingual in English and Japanese

Education

PRINCE2 Practitioner or similar

Tools

Microsoft Excel

Microsoft Office applications

Job description

Overview

A Japanese IT company is currently recruiting an IT Project Manager to work in their London office. You will be responsible for supporting Japanese clients with IT infrastructure operations and project management, ensuring a stable and secure IT environment. The ideal candidate will have experience in managing IT infrastructures, project management skills, and strong communication abilities. Understanding of Japanese culture and business level fluency in Japanese is essential.

Ref: YC46729

Eligibility

• ● (O) Eligible visa: Permanent residence, Spouse, Partner, Working holiday, Graduate
• ● (X) NOT eligible: Student visa, Requiring visa sponsorship
• VISA SUPPORT: Yes, depending on experience
• BENEFITS: Private health insurance, annual health check, company pension, free use of onsite gym, pool & Sauna

Job Details

• TYPE: Fixed-term contract (1 year)
• WORKING HOURS: 9:00-17:00 from Monday to Friday
• SALARY: £45 - 50k depending on experience
• START: ASAP
• LOCATION: Central London

IT Project Manager Main Responsibilities

• Responsible for IT infrastructure operations
• Primarily handle the operation of IT infrastructure environments commissioned by clients
• The target IT infrastructure environments include PCs, servers, networks, cloud, and security systems, mainly managed by the client's headquarters in Japan. The PM will communicate and handle operational tasks using both English and Japanese, depending on the stakeholders
• Examples of tasks (these are just examples and not limited to the following):
• Coordination with clients and partner companies (proposals, project management, etc.) for network construction and closure projects associated with the establishment or closure of client bases in the EMEA region
• Coordination with the client's headquarters in Japan (and their commissioned IT partner companies) to address requests, issues, and system failures arising from end-users in the local region using cloud services managed by the client's headquarters in Japan
• Responding to various requests regularly and irregularly communicated from the client's headquarters in Japan (such as inventory of accounts and systems, surveys for the introduction of new services, etc.)
• Explaining various operational statuses and issue responses during meetings with clients
• Creating and updating necessary documents (such as configuration diagrams and procedure manuals) for stable operations
• Handling maintenance updates for servers and network equipment managed by the client's headquarters in Japan
• Depending on the task, there may be cases where the PM collaborates with local engineers or handles coordination with clients and partners independently (assuming the PM has knowledge of IT infrastructure at the PM level)
• Organise the current contract contents and performance records, negotiate with the client, and execute the contract

Ideal Candidate

• Experience working in an IT infrastructure environment, with enough technical understanding to manage both operations and projects
• Strong customer relationship skills, with a proven track record of developing and maintaining client trust
• Excellent written and verbal communication skills, with the ability to translate technical concepts into non-technical language in English and Japanese
• Proven ability to plan and manage project timelines, resources, and budgets using tools such as Microsoft Excel
• Experience defining project scope, goals, and deliverables that align with business objectives
• Exceptional organizational skills and the ability to prioritize tasks in a dynamic environment
• Demonstrated success in managing multiple projects and operational tasks simultaneously
• Strong working knowledge of Microsoft Office applications
• Solid understanding of the IT project lifecycle and service management best practices

Preferred

• At least 5 years’ experience in IT infrastructure operations and/or project management roles
• PRINCE2 Practitioner or similar project management certification (e.g., PMP, ITIL)

All applicants for the IT Project Manager must have the right to work in the country as the Company is not able to offer visa support.
We regret that we cannot accept applications from Working holiday visa, Graduate or Student visa holders.

If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.