Enable job alerts via email!
Japanese Speaking Helpdesk Engineer
JAC Recruitment (UK) Ltd.
London
On-site
GBP 24,000 - 29,000
Full time
Boost your interview chances
Create a job specific, tailored resume for higher success rate.
Job summary
An innovative IT service company is looking for a Japanese-speaking IT Helpdesk Engineer to provide exceptional desktop support and troubleshooting. In this role, you will be the first point of contact for customers, assisting with technical inquiries while ensuring network and PC configurations are optimized for security and performance. This position offers a dynamic work environment where your problem-solving skills will shine as you help clients navigate their IT challenges. If you are passionate about technology and enjoy supporting users in a fast-paced setting, this opportunity is perfect for you.
Qualifications
- Proficiency in PC software and excellent communication skills in English and Japanese.
- Experience in troubleshooting and network security configuration.
Responsibilities
- Provide 1st level troubleshooting and hands-on desktop support.
- Plan and execute network and PC implementations and optimizations.
Skills
Education
Tools
Job description
IT Helpdesk Engineer (Japanese speaking)
Business: IT Service company
Company Location: Central London
Salary: Up to ￡29K
Office working: 5 days /week
All of the applicants must have an eligible visa for working in the UK.
Job description:
1st level troubleshooting with customers and assist them as their escalation point of contact.
Hands on Desktop Support.
Network and PC implementation and optimisation.
Understand and detailed planning and designing for customer's Network and PC.
Network/PC/Desktop Security element configuration including day-to-day service delivery.
Migration planning and execution. Support PC and Call Centre system (incl DC server).
Requirements:
Proficiency in PC software like Microsoft WIN 10/11, Microsoft 365, Windows Server, AD administration, Virtualization, Cloud(AWS, Azure), Office/Mailer, Switch/Router/IPT, and Firewall products.
Excellent written and verbal communication skill in English and Japanese (Japanese is Mandatory).
Ability to investigate and source answers to various email and telephony enquiries about technical issues.
#LI-JACUK
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
job faster
