Janitorial Site Manager

ZipRecruiter; Bristol; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading janitorial service provider is expanding and looking for an experienced Janitorial Account Manager. This role requires dynamic leadership, with strong emphasis on contract management, client satisfaction, and operational excellence. The ideal candidate will demonstrate professional growth in managing cleaning services, ensuring high-quality standards. Benefit from a competitive salary, performance bonuses, and opportunities for advancement.

Benefits

401(k)

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Qualifications

• 5 years of experience managing janitorial contracts.
• Ability to communicate in English and Spanish.
• Demonstrated success in managing and growing client accounts.

Responsibilities

• Manage janitorial contracts for client satisfaction.
• Lead and mentor the staff for service delivery.
• Monitor performance metrics and ensure compliance.

Skills

Leadership

Client Management

Communication

Interpersonal Skills

Operational Management

Bilingual (English and Spanish)

Education

Bachelor's degree in Business Management or related field

Tools

Microsoft Office Suite

Job description

Job DescriptionJob DescriptionAbout Us: SM Crane IFS is a leading provider of janitorial services, dedicated to delivering exceptional cleaning solutions to our clients. We are currently expanding and looking for a seasoned professional to join our Strategic Accounts Division.

Position Overview: We are seeking an experienced and highly motivated Janitorial Account Manager to join our Strategic Accounts Division. The ideal candidate will have a proven track record of managing janitorial contracts, ensuring the highest levels of service and client satisfaction. This role requires a dynamic individual with strong leadership skills and the ability to manage complex operations.

Key Responsibilities:

• Manage and oversee all aspects of janitorial contracts within the Strategic Accounts Division, ensuring client satisfaction and contract compliance.
• Lead and mentor a team of janitorial staff to deliver high-quality cleaning services.
• Develop and maintain strong relationships with clients, addressing their needs and concerns promptly.
• Monitor and report on contract performance, including financial metrics and service quality.
• Collaborate with internal teams to optimize operations and drive continuous improvement.
• Ensure adherence to safety regulations and company policies.

Qualifications:

• Bachelors degree in Business Management, Operations, or a related field.
• Minimum of 5 years of experience managing janitorial contracts.
• Must be able to communicate in English and Spanish.
• Proven track record of successfully managing and growing client accounts.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to work in a fast-paced, dynamic environment.
• Proficiency in Microsoft Office Suite and other relevant software.

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development