IUC Bank Clinical Navigator

Integrated Care System; England; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading healthcare provider in the UK is seeking a Clinical Navigator GP to oversee integrated urgent care. This role involves providing senior clinical oversight, coordinating communication between teams, and ensuring safe patient care under resource constraints. The ideal candidate must demonstrate strong leadership skills, effective teamwork, and commitment to patient welfare. This opportunity allows you to make a significant impact in a vital healthcare role.

Qualifications

• Experience in clinical management and oversight.
• Ability to coordinate NHS resources effectively.
• Strong communication skills across diverse teams.

Responsibilities

• Support provision of integrated urgent care services.
• Coordinate with operational and clinical teams.
• Monitor and prioritize patient queues effectively.

Skills

Teamwork

Clinical oversight

Communication

Patient care

Job description

The Role

Express new ideas, take initiative and save lives. Others talk about being brave, at IC24, we're made that way.

From providing high quality integrated urgent care for over six million people, to thinking of innovative solutions for our patients, every role at IC24 is made to be brave.

As a Clinical Navigator GP, you will support the provision of integrated urgent care across IC24's urgent care portfolio, providing on-shift senior clinical oversight to all IC24 services. This includes Clinical Assessment Services (CAS), Urgent Treatment Centres, Acute Home Visiting, Face-to-Face Appointments, and other linked services across IC24 operational sites. IC24 provides high quality integrated urgent care for over six million people.

This role involves fostering and overseeing effective communication between operational and clinical teams, clinical management, and applying key principles of safe, effective, resourceful patient care. You will coordinate the use of NHS resources across different counties, aided by a dedicated administrative team. During clinical and system stress, you will coordinate clinicians' roles on CAS, patient dispositions, and patient queues. As the senior clinician on shift, you will handle queries concerning time-critical or challenging patients from various stakeholders, guiding clinicians to the most appropriate NHS resources.

You will provide strategic guidance and oversight to operational teams, escalating bottlenecks for review. The aim is to ensure the safest possible patient care with limited NHS resources. You will monitor and review patient queues, prioritizing those in need of urgent attention and communicating delays or changes to patients.

This is a fantastic opportunity to join a highly competent and committed team. You will need to be a team player, capable of building relationships across diverse groups, and motivated to guide colleagues in best practices to ensure safe patient care.