Itineraries Coordinator - Sports Tours

Travel Trade Recruitment; Nottingham; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading travel company is seeking an Itineraries Coordinator in Nottingham. This role involves managing group travel from booking to departure, creating detailed itineraries, and coordinating with suppliers. Ideal candidates will have experience in sports or group travel, strong organizational skills, and customer service orientation. The position offers a competitive salary and various benefits including hybrid working and private healthcare.

Benefits

25 days holiday plus bank holidays

Hybrid working: 2-3 days in-office

Private healthcare

Company pension

Flexible working arrangements

Qualifications

• Proven experience in sports travel and/or group travel coordination.
• Excellent organizational and administrative skills.
• Professional and confident in dealing with group leaders and suppliers.

Responsibilities

• Be the main contact for group leaders, guiding them from booking to departure.
• Create detailed itineraries and manage timings.
• Coordinate with accommodation providers.

Skills

Organizational skills

Customer service

Ability to prioritize

Communication skills

Education

GCSE grade C in English or equivalent

Job description

Leading Tour Operator providing group travel across Europe & Worldwide is seeking an Itineraries Coordinator for their Sports Tours Division due to growth and investment. This Group Tours and Educational Travel Company aims to simplify group travel organization and create memorable experiences. If you are passionate, experienced in operational roles within the Travel Industry, skilled in building relationships with suppliers & customers, and possess excellent organizational and customer service skills, this role could be ideal for you. The starting salary is competitive and depends on experience, with benefits including 25 days holiday plus bank holidays, healthcare, and hybrid working (Nottingham).

Responsibilities

• Be the main contact for group leaders, guiding them from booking to departure.
• Create detailed itineraries, manage timings, and organize visits and meals.
• Coordinate with accommodation providers for rooming, meals, and special requirements.
• Manage airline and accommodation updates (e.g., name changes, dietary needs, passenger lists).
• Respond promptly to queries to ensure smooth planning.
• Participate in out-of-hours rota during busy travel periods (additional pay applies).
• Assist with general enquiries and booking administration as needed.

Required Skills/Knowledge

• Proven experience in sports travel and/or group travel coordination (essential).
• Excellent organizational and administrative skills.
• Ability to prioritize and remain calm under pressure.
• Professional and confident in dealing with group leaders, suppliers, and colleagues.
• Proactive, collaborative, and with a positive attitude.
• Strong written and spoken English (GCSE grade C or equivalent).
• Experience in school travel or educational groups is beneficial.
• Knowledge of key European destinations is beneficial.
• Language skills in French, German, Italian, or Spanish are a plus but not essential.

Salary & Benefits

• Competitive salary
• Opportunities to travel
• 25 days holiday plus bank holidays, increasing with service to up to 30 days
• Option to buy extra holiday
• Hybrid working: 2-3 days in-office per week post-probation
• Casual dress code
• Company pension
• On-site parking with free electric vehicle charging
• Sick pay
• Flexible working arrangements
• Private healthcare
• Life insurance

Interested?

Apply by attaching your CV as instructed. For inquiries, contact Claire Muge at 0121 4509776 or [e-mail]. If this role isn't suitable, submit your CV for other opportunities. You must have full rights to work in the UK. Due to high application volume, we cannot respond to unsuccessful applicants.