Italian Speaking Travel Operations Lead

JR United Kingdom; Haywards Heath; On-site; GBP 31,000; Full time

Job summary

A leading family-run company is looking for an Italian Speaking Travel Operations Lead to ensure smooth travel operations in Italy. This role entails managing logistics, liaising with suppliers, and ensuring excellent customer support. The ideal candidate should be fluent in Italian, have strong organizational skills, and possess a passion for skiing. Hybrid working is available after initial office training.

Qualifications

• Experience working in the travel industry, especially ski group travel.
• Passion for skiing required.
• Comfortable working independently.

Responsibilities

• Manage logistics and customer service in Italy.
• Act as the first point of contact for suppliers and partners.
• Liaise with suppliers and resolve issues during trips.

Skills

Fluency in Italian

Excellent communication skills

Strong organisational skills

Problem solving

IT literate

Job description

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Italian Speaking Travel Operations Lead, haywards heath

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Client:

FRENCH SELECTION

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

20.07.2025

Expiry Date:

03.09.2025

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Job Description:

FRENCH SELECTION (FS)

Italian Speaking Travel Operations Lead
Location: Haywards Heath
Hybrid work after full time office training
Salary: up to £31,000 per annum (depending on experience)
Ref: 4270OI

To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4270OI

The company: A well-established family run business with international operations who pride themselves in providing outstanding services to their clients

Main duties: An amazing opportunity to be responsible for managing logistics and customer service in Italy, making sure travel operations run smoothly and customers are well supported. The role involves working with local partners, coordinating with internal teams, and solving customer problems

The role:
- Act as the first point of contact for suppliers, partners and UK based teams
- Liaise with suppliers including hotels, coach companies and other service providers
- Resolve and address any issues that may arise during organised trips
- Confirm and manage itineraries, bookings, services and accommodation
- Ensure all accommodations and activities meet with health and safety standards
- Be responsible for supplier rate negotiation
- Facilitate communication between travel coordinator and supplier ensuring outstanding service is provided
- Travel to Italy during peak season

The candidate:
- Fluent in Italian (written and spoken) essential
- Experience working in the travel industry - especially ski group travel beneficial
- Experience and a passion for skiing required
- Excellent communication skills
- Strong organisational skills, problem solver and comfortable working independently
- IT literate
- Willing to travel to Italy

The salary: up to £31,000 per annum (depending on experience)

French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.