Italian Speaking Customer Service Advisor

OA; St Albans; On-site; GBP 22,000 - 28,000; Full time

Job summary

A reputable agency is seeking an Italian Speaking Customer Service Advisor in St Albans. This role involves handling customer inquiries via phone and email, processing orders using SAGE, and liaising in Italian. Candidates should have prior customer service experience and the ability to work independently. Knowledge of SAGE is desirable. This is a temporary position with potential for permanence.

Qualifications

• Previous experience working within a customer service environment.
• Ability to use own initiative.
• Knowledge of SAGE is desirable.

Responsibilities

• Dealing with customers via the telephone and over email.
• Processing customers' orders using SAGE.
• Updating the database.
• Liaising with customers/clients in Italian.

Skills

Italian language proficiency

Customer service experience

Initiative

Tools

SAGE

Job description

Italian Speaking Customer Service Advisor.

Location:St Albans

Hours: Monday to Friday, 40 hours a week

Temporary position, with the opportunity to go permanent

Immediate Start

An excellent opportunity has now arisen for an experienced Italian Speaking Customer Service Advisor to join a well-established growing business based near St Albans.

Duties of an Italian Speaking Customer Service Advisor:

• Dealing with customers via the telephone and over email
• Processing customers orders using SAGE
• Updating the database
• Liasing with customers / clients in Italian

What we would like from you:

• Previous experience working within a customer service environment
• Ability to use own initative
• Knowledge of SAGE is desirable

If you are interested in this role, please apply below with your most recent CV.

Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.