Italian Operation Executive

Travel Trade Recruitment; City of Edinburgh; Hybrid; GBP 26,000 - 31,000; Full time

Job summary

A travel services company in Edinburgh is seeking a Fluent Italian Operations Executive to manage bookings and operations for group tours. Responsibilities include liaising with clients and suppliers, ensuring smooth itineraries, and maintaining quality service. Applicants should be fluent in Italian and English, with at least one year’s experience in a similar role. The position offers a salary of up to £31,000 and hybrid working after training.

Benefits

22 days holiday plus birthday off

Private healthcare

Bonus & benefits

Career development opportunities

Qualifications

• Fluent in Italian & English (spoken and written).
• Minimum 1 year's experience with an inbound tour operator/DMC.

Responsibilities

• Manage confirmed group bookings, ensuring services are arranged correctly.
• Build and maintain strong relationships with clients and suppliers.
• Source and negotiate services at competitive rates.

Skills

Fluency in Italian

Organisational skills

Negotiation skills

Client relationship building

Job description

Overview

Fluent Italian Operations Executive

Edinburgh (Hybrid after training)

Salary: up to £31,000 DOE

Join a well-established, growing DMC in Edinburgh as an Operations Executive. You\'ll be responsible for handling the booking and operation of group tours in Scotland, liaising with suppliers and clients, and ensuring itineraries run smoothly.

What we\'re looking for

• Fluent in Italian & English (spoken and written)
• Minimum 1 year\'s experience with an inbound tour operator/DMC (desirable)
• Strong organisational and negotiation skills
• Ability to build great client and supplier relationships

Role Responsibilities as an Italian Operations Executive

• Manage confirmed group bookings, ensuring all services are accurately arranged and entered into the system.
• Work closely with the Business Development team to understand client needs and itineraries.
• Build and maintain strong relationships with clients and suppliers.
• Source, negotiate, and confirm services at competitive rates while maintaining quality.
• Check itineraries, contracts, and supplier confirmations for accuracy and consistency.
• Prepare and verify rooming lists, vouchers, and payment schedules.
• Keep group files and systems fully updated to allow smooth handover if required.
• Liaise with accounts to ensure payments are processed on time.
• Participate in familiarisation trips to enhance product knowledge.
• Take part in the emergency phone rota when required.

What\'s on offer

• Salary up to £31,000 DOE
• 22 days holiday (plus birthday off, rising to 24)
• Private healthcare, medical insurance, bonus & benefits
• Hybrid working after probation
• Excellent career development & progression opportunities

Interested in this Italian Operations Executive? Apply with your CV, or contact Nichola on 0161 9236120 / [e-mail]