Italian and Spanish speaking Technical Support Engineer

French Selection UK; Watford; On-site; GBP 42,000 - 50,000; Full time

Job summary

A leading international company is looking for a bilingual Technical Support Engineer fluent in Italian and Spanish. The role involves providing first line technical support, diagnosing electrical and mechanical faults, and collaborating with field engineers. With a salary of up to £50,000, this position offers a fantastic opportunity to work in a dynamic environment where excellent communication and technical skills are key.

Qualifications

• Fluency in Italian and Spanish (written and spoken), essential.
• Previous experience in the print industry preferred.
• Proactive and dynamic personality needed.

Responsibilities

• Provide first line technical support and diagnose faults.
• Conduct initial assessments and organise field engineer visits.
• Log support cases and ensure timely updates to clients.

Skills

Fluent in Italian

Fluent in Spanish

Communication skills

Team player

Proactivity

Education

Experience in electrical or mechanical engineering

Job description

Italian and Spanish speaking Technical Support Engineer

Location: Watford

Salary: up to £50,000 per annum plus benefits

Ref: 8147TE

Company Profile

A well-established and award-winning company with international operations.

Responsibilities

Main duties:

• Provide first line technical support and diagnose electrical or mechanical faults.

The role

• Provide first line technical support and remote fault diagnosis.
• Conduct initial assessment, identify faulty parts or systems, and react accordingly.
• Organise visits from specialised field engineers depending on the fault.
• Order replacement parts and ensure timely delivery.
• Escalate enquiries when required and complete all necessary documentation.
• Log support cases and keep the client and system updated on the process.

Candidate's Profile

• Fluent in Italian AND Spanish (written and spoken) – Essential
• Previous experience in electrical or mechanical engineering within the print industry – Essential
• Knowledge of electrical and mechanical schematics.
• Proactive, confident, and dynamic personality.
• Excellent communication skills and a team player.
• Computer literate (MS Office, Internet).
• Able to work in a fast-paced environment.