Italian And Spanish Speaking Customer Service Executive

Language Business; City Of London; Hybrid; GBP 28,000; Full time

Job summary

A global export company in London is seeking a Customer Service Executive proficient in Italian and Spanish. This hybrid role involves processing orders and supporting B2B clients while providing excellent customer service in a vibrant multicultural environment. Candidates should have relevant experience and strong communication skills. Competitive salary and benefits are offered.

Qualifications

• Fluent in Italian and good knowledge of Spanish is required.
• Previous experience in customer service or administration is preferred.
• Must have a friendly, professional, and confident telephone manner.

Responsibilities

• Process orders efficiently and accurately.
• Liaise with Italian and Spanish-speaking B2B clients via email and phone.
• Respond promptly to customer enquiries regarding pricing, stock availability, and delivery.

Skills

Fluent in Italian

Good knowledge of Spanish

Excellent communication skills

Friendly and professional telephone manner

Job description

Customer Service Executive - Italian & Spanish Speaking

Location: London (Zone 2) - Hybrid (3 days in office: Tuesday, Wednesday, Thursday, after probation & training)

Salary: £28,000 per annum + benefits

Working Hours: Monday to Friday

About the Role

Our prestigious client, an award-winning global export company, is seeking an Italian and Spanish-speaking Customer Service Executive to join their dynamic international team. This is an exciting opportunity to work in a busy, multicultural environment and provide top-class service to clients across Italian and Spanish-speaking markets.

Key Responsibilities

• Process orders efficiently and accurately
• Liaise with Italian and Spanish-speaking B2B clients via email and phone
• Respond promptly to customer enquiries regarding pricing, stock availability, delivery queries, etc.
• Coordinate with internal departments (e.g., logistics) to ensure accurate export documentation
• Deliver a professional, first-class customer service experience at all times
• Represent the company at events and exhibitions when required
• Communicate with sales agents across Italian and Spanish-speaking territories

Candidate Requirements

• Fluent in Italian and good knowledge of Spanish
• Previous experience in customer service or administration
• Friendly, professional, and confident telephone manner
• Excellent communication skills and ability to work in a fast-paced environment

Why Join?

This role offers a fantastic opportunity to develop your career in an international company while utilising your language skills. You'll be part of a supportive team with exposure to global markets.

Note: The recruiter contact information has been removed as it is not essential to the job description.