IT Transformation Project Manager

GRAYCE; York and North Yorkshire; On-site; GBP 65,000 - 95,000; Full time

Benefits offered by this job

Accelerated Development Programme

Mentoring & coaching

Impactful work on major programmes

Competitive package & benefits

Job summary

Grayce is seeking an experienced IT Project Manager to lead a major technology transformation programme, delivering business-critical initiatives across customer service and enterprise platforms.

You will work closely with senior stakeholders and suppliers, guiding complex delivery and shaping the future of Grayce’s transformation portfolio while building long-term capability within the Project Management function.

Qualifications

• Proven experience delivering IT projects within complex, fast-paced organisations.
• Strong project management fundamentals, including planning, governance, risk and dependency management.
• Experience working with both technical and business stakeholders, building credibility and managing expectations effectively.
• Confident communication with stakeholders at all levels, translating technical information into clear updates.
• Ability to coordinate multiple workstreams and drive delivery against timelines.
• Excellent organisational skills and attention to detail.
• A proactive, ownership-led mindset with the confidence to challenge, influence and drive progress.
• Strong problem-solving skills and the ability to navigate changing priorities and ambiguity.
• Right to work in the UK for the duration of the programme.

Responsibilities

• Lead complex technology delivery within a major transformation programme.
• Engage with senior stakeholders and suppliers to shape delivery and expectations.
• Coordinate multiple workstreams to meet agreed timelines and milestones.

Skills

IT project delivery

Stakeholder management

Planning & governance

Risk management

Communication

Cross-functional collaboration

Delivering across multiple workstreams

Organisational skills

Ownership mindset

Problem solving

Job description

Grayce is seeking an experienced IT Project Manager to lead a major technology transformation programme, delivering business-critical initiatives across customer service and enterprise platforms.

You will work closely with senior stakeholders and suppliers, guiding complex delivery and shaping the future of Grayce’s transformation portfolio while building long-term capability within the Project Management function.