IT Training Specialist – Legal Technology and Onboarding

Forbes Solicitors; Preston; On-site; GBP 23,000 - 28,000; Full time

Job description

Job Description

Employer of the Year 2024: Silver (250+) - Investors in People Awards

Location: Preston (Gordon House) with travel across offices;

Hours: Full-time, 36.25 hours per week (Monday–Friday 9am – 5pm);

Salary: up to £28,000 per annum DOA;

Travel: Some travel required across offices;

The Role

Forbes Solicitors LLP are seeking an IT Training Specialist – Legal Technology and Onboarding to join our IT team at our Walton Summit Office in Preston. This role is full time working 36.25 hours per week, Monday to Friday. This role is fully office based and travel between our offices will be required.

At Forbes Solicitors, we are committed to helping our people excel with technology. Our IT Training Team plays a crucial role in empowering our legal professionals to work efficiently using the latest IT tools.

With continued investment in legal applications, Microsoft 365, and workflow automation, we are looking for an enthusiastic IT Training Specialist to help drive digital adoption across the firm.

This is an excellent opportunity for someone who wants to build a career in IT training, with ongoing professional development, and the ability to shape the firm’s digital future.

You will be Supporting Legal Professionals in a Digital World.

As an IT Training Specialist, you will design and deliver engaging, interactive training programmes for our legal teams, helping them to maximise their use of technology and case management systems.

Key Responsibilities

1. Induction & Onboarding: Deliver IT training for new hires, ensuring they can confidently use our systems from day one.
2. Legal IT Training: Provide in-depth training on legal case management systems, Microsoft 365 (Teams, SharePoint, Word, Excel, Power Automate), and other business applications.
3. Content Creation: Develop user guides, video tutorials, and e-learning modules to support self-paced learning.
4. Skills Mapping & Development: Work with IT, HR, and legal teams to identify training needs and create tailored learning plans.
5. User Support & Troubleshooting: Act as a friendly, expert resource, helping staff resolve IT queries and improve their digital skills.
6. Championing Digital Adoption: Support the rollout of new legal tech solutions and process improvements across the firm.

The Person

We will be progressing applicants to the next stage based on their demonstrated knowledge, experience, and skills in:

Experience & Knowledge

1. Proven IT training experience, ideally in professional services or legal environments.
2. Good knowledge of Microsoft 365 (Teams, SharePoint, Word, Excel, Power Automate).
3. Experience delivering training workshops, one-on-one coaching, or virtual training sessions.
4. Ability to develop engaging training materials, such as user guides, videos, or interactive learning content.

️ Technical Skills

1. Microsoft Office 365 suite (Teams, SharePoint, Word, Excel, Power Automate).
2. Legal software (case/document management systems like Parter for Windows or similar) – desirable but not essential.
3. E-learning development tools (Moodle, Camtasia, AI-based training platforms) – desirable but not essential.

Soft Skills

1. Confident presentation and communication skills – ability to simplify complex IT concepts.
2. Problem-solving mindset – proactive in identifying and addressing skills gaps.
3. Excellent organisation and time management – able to manage multiple training projects.
4. Enthusiastic, adaptable, and committed to continuous learning.
5. Aligns with the Firm's values.

The successful candidate will require a clean driving licence and access to a vehicle as travel will be required throughout the North West region. (*if you have a disability that prevents you from driving please specify so we can assess what reasonable adjustments can be made). Expenses for travel to other offices will be reimbursed.

If you are interested in this role or in joining Forbes Solicitors, please visit our website to learn more about us.

The Firm

We offer an engaging, supportive, and tech-forward environment, giving you the opportunity to shape IT training within a dynamic legal firm.

At Forbes Solicitors, we believe in creating a supportive and collaborative environment where our team members can thrive and develop themselves and others. We offer a comprehensive range of legal services and have offices across the North, with deep roots in Lancashire. Our team is known for its genuine, practical advice and passion for achieving the best results. We are real people who listen to each other and work together to deliver exceptional service.

We are proud to have been awarded UK Employer of the Year: Silver (250+) at the Investors in People Awards 2024 and the Firm is ranked as a Legal 500 Top Tier Firm and a Chambers and Partners Leading Firm.

We are a values-led Firm and are looking for people who embody our values: authenticity, striving for exceptional results, and unity in teamwork to join our award-winning Firm.

The Benefits

We are dedicated to supporting our people and offer a range of benefits, including:

1. 33 days annual leave, including bank holidays
2. Annual leave purchase scheme (Subject to T&Cs)
3. Celebration leave
4. Ongoing professional development
5. Progression opportunities
6. Company pension
7. Profit share scheme
8. Long service awards
9. Subsidised tuck shops
10. Health care benefits (Health Cash Back Plan and Mental Health Counselling Services)
11. BUPA (Solicitor positions only, for self, not dependents)
12. Retailer and gym membership discounts
13. Recruitment and legal department referrals (Subject to T&Cs)
14. Annual Events

Forbes is an equal opportunities and disability-confident employer, accredited by Investors in People and ISO 9001 quality management systems. We are committed to equal opportunities in employment, service provision, and supplier engagement, and strive to maintain a workforce that reflects the local community.