IT Training Professional (3 Day Week)

VanRath; Belfast; On-site; GBP 24,000 - 36,000; Part time

Job summary

Join a professional services firm in Belfast as an IT Training & Systems Enablement Specialist. This part-time role focuses on empowering staff through effective IT training, utilizing modern digital tools. You'll tailor learning experiences to various teams, ensuring everyone is equipped for a technology-led workplace. The position offers flexibility across 21 hours a week and a chance to make a real impact within a people-focused organization.

Qualifications

• Experience delivering IT training in professional services.
• Strong knowledge of Microsoft 365 applications.
• Proficient with learning management and virtual meeting tools.

Responsibilities

• Develop and deliver engaging IT learning experiences.
• Analyse learning requirements and propose strategies.
• Facilitate blended learning experiences.

Skills

Communication

Technical Translation

Digital Literacy

Organisational Skills

Facilitation

Tools

Microsoft 365

Learning Management Systems

Virtual Meeting Tools

Job description

Our client, a highly respected professional services firm based in the heart of Belfast, is currently seeking a passionate and experienced IT Training & Systems Enablement Specialist to join their technology and support operations. This permanent part-time position is ideal for a training professional who excels at empowering staff with the knowledge and tools they need to work efficiently in a modern, technology-led environment.

This individual will lead the charge in developing and delivering a programme of engaging IT learning experiences for colleagues across multiple teams - from day-one onboarding to continued upskilling. You'll be the go-to person for coaching users on both core business applications and new digital initiatives, ensuring confidence and compliance across the firm's IT platforms.

What You'll Do:

• Analyse learning requirements across departments, identifying key gaps in digital confidence and proposing targeted training strategies to address them.

• Design and deliver engaging training content across a range of systems and software, including Microsoft 365, document automation tools, secure communication platforms, and case management systems.

• Act as the key contact for IT learning escalations, helping employees troubleshoot knowledge-based issues and adopt new tools confidently.

• Deliver a blended learning experience using in-person workshops, virtual sessions, quick reference guides, videos, and one-on-one coaching.

• Collaborate with internal stakeholders, including HR and the Technology team, to ensure training aligns with user needs and business goals.

• Champion the adoption of new technologies, assisting with change initiatives and supporting the rollout of new systems and digital processes.

• Monitor the impact of learning interventions, collecting feedback, tracking engagement, and recommending enhancements.

• Contribute to testing and documentation for new tools, providing end-user insight and usability guidance.

• Provide regular reporting to management on training outcomes, feedback themes, and platform adoption trends.

What We're Looking For:

• Proven experience delivering IT or digital systems training in a professional services, legal, or regulated business environment.

• Strong working knowledge of Microsoft 365 applications, including Word, Excel, Outlook, SharePoint, and Teams.

• Comfortable with learning management systems, virtual meeting tools, and designing both live and self-paced learning resources.

• Excellent communication skills with the ability to translate technical language into clear, engaging guidance for non-technical users.

• Highly organised and proactive, able to manage multiple requests and learner groups simultaneously.

• A genuine passion for helping people learn and an ability to tailor your approach to a range of learning styles and digital literacy levels.

• A confident facilitator who can foster collaboration, feedback, and engagement in both small and large group settings.

Preferred (But Not Essential):

• Previous experience working with document management or legal case management systems.

• Exposure to digital change or technology adoption programmes.

• Basic knowledge of data protection and information security best practices in an office environment.

Role Details:

• Location: Belfast city centre (primary base)

• Hours: 21 hours per week (flexible working considered across 3 days)

• Travel: Occasional travel to the Dublin office required

This role offers the opportunity to join a modern, people-focused firm that values innovation, collaboration, and continual development. The successful candidate will play a key part in enabling operational excellence through digital empowerment.

If you'd like to learn more about the position or explore similar opportunities, please reach out.