IT Training Manager, 37 hours per week, permanent, £35,000 – £45,000 p.a. (DOE) plus performanc[...]

Delt Shared Services Ltd.; Plymouth; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

An innovative firm is seeking an IT Training Manager to lead clinical and IT training across Devon. This role involves managing a team, delivering impactful training on key clinical systems, and enhancing digital confidence among primary care staff. With a commitment to meaningful work and flexibility, you'll enjoy a supportive environment that values your development. Join a recognized workplace dedicated to improving public services and making a difference in the community. If you're passionate about training and technology, this opportunity is perfect for you.

Benefits

Generous holiday allowance of 25 days plus bank holidays

Up to 12 flex leave days a year

Matched contribution pension scheme up to 10%

Opportunities to buy and sell leave

Employee shopping savings portal

Training funding opportunities

EV salary sacrifice

Annual Performance Bonus

Employee assistance programme

Qualifications

• Proven experience in managing and coaching teams.
• Ability to lead training delivery across various platforms.

Responsibilities

• Lead a team of Clinical System Champions for training services.
• Design and deliver training solutions for clinical systems.

Skills

Team Management

Training Delivery

Microsoft Office

Interpersonal Skills

Communication Skills

Education

Experience in Training

Understanding of NHS

Tools

Microsoft Teams

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

IT Training Manager
Location: Hybrid – Plymouth with travel across Devon (up to 2 days/week)
Salary: £35,000 – £45,000 p.a. (DOE) plus performance bonus
Contract: Full-time, Permanent

At Delt Shared Services, we don’t just provide IT and business support – we enable public services to deliver critical outcomes across the Southwest. As a not-for-profit company jointly owned by the NHS and local government, everything we do has purpose.

We’re now looking for an IT Training Manager to lead our clinical and IT training function, supporting General Practices across Devon. If you’re passionate about improving digital confidence in primary care settings, know your way around GP clinical systems and Microsoft tools, and have a track record of leading training delivery – this could be your next step.

What You’ll Be Doing:

• Leading a dispersed team of Clinical System Champions to deliver impactful, consistent training services across GP practices.
• Designing and delivering training solutions on key clinical systems and national applications (e.g., SCR, e-RS).
• Providing basic IT training to primary care staff – including Microsoft Teams, Word, Excel, and PowerPoint – tailored to varying levels of digital literacy.
• Building and maintaining strong relationships with the Integrated Care Board and other key stakeholders.
• Conducting training needs analyses and driving continuous improvements in service delivery.
• Managing budgets, resources, and reporting to ensure efficient operations and high levels of customer satisfaction.

What We’re Looking For:

• Experience managing and coaching teams, with an ability to lead through influence in a matrixed environment.
• Proven experience across the full training cycle; from needs analysis to delivery and evaluation.
• Strong skills in Microsoft Office applications and familiarity with e-learning and blended learning methods.
• Ability to manage multiple workstreams and work collaboratively across partner organisations.
• Excellent interpersonal and communication skills, with a talent for building trust and engagement.
• A full UK driving licence and willingness to travel to GP practices (up to 2 days per week).
• Experience in or understanding of General Practice or the NHS is a distinct advantage.

The salary for this role is £35,000 – £45,000 per annum, reflecting our openness to candidates with varying levels of experience and expertise.

Why Delt?

We offer more than a job. At Delt, you’ll find meaning in your work, flexibility in how you deliver it, and a commitment to your development. Recognised as one of the UK’s most loved workplaces, we’re proud to build services that matter – for the NHS, local authorities, and the communities they serve.

Benefits include:

• Generous holiday allowance of 25 days plus bank holidays
• Up to 12 flex leave days a year
• Matched contribution pension scheme up to 10% of salary
• Opportunities to buy and sell leave
• Employee shopping savings portal
• Opportunities for training to be funded by Delt
• EV salary sacrifice
• Annual Performance Bonus
• Employee assistance programme supporting mental and physical wellbeing

If you want to know about the total package we offer, please see our future employee page here https://deltservices.com/careers/

Deadline for applications: Applications will be considered on a rolling basis, so please apply early. We reserve the right to withdraw this vacancy as suitable candidates are identified.

Apply today and help us help others do amazing things.

To Apply for this vacancy please click the button above and submit an application via our Core Portal.

If you are experiencing any difficulties please contact us via email at [e-mail]

Delt Shared Services Ltd. is the premier shared services provider in the South West of England.