IT Trainer – IT – Bristol or Taunton

Clarke Willmott; Bristol; On-site; GBP 30,000 - 45,000; Full time

Job summary

Clarke Willmott seeks a dedicated IT Trainer to join its dynamic IT Training team in Bristol or Taunton. This full-time permanent role involves creating and maintaining e-learning content, delivering IT training, and contributing to the firm’s training initiatives. Ideal candidates will have strong IT skills, particularly in Microsoft technologies, and a passion for training and development.

Benefits

Flexible benefits

Comprehensive learning initiatives

Wellbeing initiatives

Qualifications

• Strong background in IT support or training.
• Advanced knowledge of Microsoft Office applications.
• Excellent verbal communication skills.

Responsibilities

• Deliver IT induction training to new starters.
• Produce IT training materials and videos.
• Manage the team mailbox and address queries.

Skills

Microsoft 365

Microsoft Office

Communication Skills

Time Management

Organization

Tools

Microsoft Sway

SnagIt

Camtasia

Captivate

Articulate Storyline 360

Job description

We are looking for someone to join our IT Training team on a full-time and permanent basis. You will be responsible for creating, editing, and maintaining e-learning content such as videos and courses, as well as delivering IT training solutions to new and existing staff across all our offices. You will join a team of 3 and report to the IT Training Team Leader.

Role: IT Trainer

Location: Bristol or Taunton

Hours: Full Time

Term: Permanent

Vacancy Reference: 1350-BBL

Who we are

You’ll be joining a national law firm with a strong reputation, built by our exceptional people—each chosen for their industry knowledge and passion. We aim to help you reach your full potential, love your work, and deliver excellent results for our clients. We foster a culture that encourages long-term commitment and flexibility, allowing you to work from home and in our offices located in Bristol, Birmingham, Cardiff, London, Manchester, Southampton, and Taunton.

Day to day, you’ll succeed by:

• Delivering IT induction training to new starters
• Planning and coordinating training programs
• Producing IT training materials, videos, and courses using tools like Microsoft Sway, SnagIt, Camtasia, Captivate, and Articulate Storyline 360
• Developing and maintaining the firm’s learning areas and LMS
• Managing the Team mailbox and promptly addressing queries
• Creating a consistent look and feel for all IT training materials
• Keeping training materials up to date and reviewing them regularly
• Providing additional training for new projects and staff development
• Gathering feedback to improve training services
• Participating in IT projects to optimize the firm’s IT investment

This role is suitable if you:

• Have a strong background in hands-on support or training with technologies, especially Microsoft 365 and legal applications
• Possess advanced knowledge of Microsoft Office applications (Word, PowerPoint, Excel)
• Learn new software and technologies quickly
• Are willing to attend your nearest CW office at least once a week and travel occasionally to other offices
• Have an eye for detail and accuracy
• Possess excellent organization and time management skills
• Are self-motivated and able to work independently to meet deadlines
• Have excellent verbal communication skills, both virtually and face-to-face
• Can contribute new ideas and feedback to the team

What we can offer you

Joining Clarke Willmott means working in a diverse, supportive environment that values individual differences and mutual respect. We are committed to your professional growth and work-life balance, offering comprehensive learning and wellbeing initiatives. Your dedication will be rewarded with flexible benefits.

If interested, please send your CV and cover letter via the application form or email to [e-mail]. We are committed to protecting your privacy, as detailed in our recruitment privacy notice.