IT Trainer

Forbes Solicitors; Preston; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading law firm in Preston is seeking an IT Trainer to join their IT team. This role involves delivering training on various legal applications and Microsoft 365 tools. Ideal candidates will have strong communication skills and experience in developing engaging training materials. The firm offers extensive benefits, including professional development opportunities and a supportive work environment.

Benefits

33 days of annual leave

Annual leave purchase scheme

Enhanced sick pay

Ongoing professional development

Profit share scheme

Health care benefits

Staff discount on Firm services

Qualifications

• Experience in delivering training in workshops or virtual sessions.
• Knowledge of various learning methods including e-learning and blended learning.
• Competency in MS Office applications (Outlook, Word, Excel, PowerPoint).

Responsibilities

• Deliver IT induction training to new starters.
• Train on legal case management systems and Microsoft 365.
• Maintain training user guides and e-learning modules.
• Participate in IT projects.

Skills

Delivering training workshops

Knowledge of different learning methods

Competence in IT skills

Development of training materials

Excellent communication skills

Attention to detail

Task prioritization

Team collaboration

Tools

Microsoft 365

Learning Management Systems

Various legal systems

Job description

Job Description

Employer of the Year 2024: Silver (250+) - Investors in People Awards

The Role

Forbes Solicitors LLP are seeking an IT Trainer to join our IT Team at our Walton Summit Office in Preston. This role is a full time role working 36.25 hours per week, Monday to Friday.

Forbes Solicitors is investing in technology to support its legal teams and is looking for an enthusiastic Training Specialist to join its IT Training Team. In this role, you will design and deliver engaging training to help legal professionals make the most of tools like Microsoft 365, legal applications, and workflow automation. It is a great opportunity for someone looking to build a career in IT training, with support for professional development and a chance to shape the Firm’s digital future.

Key Responsibilities

• Delivering IT induction training to new starters;
• Provide training on legal case management systems, Microsoft 365 (Teams, SharePoint, Word, Excel, Power Automate), and other business applications;
• Developing, reviewing and maintaining training user guides, video tutorials, and e-learning modules to support self-paced learning;
• Developing and maintaining the Firm’s learning areas and LMS;
• Collating feedback in order to constantly improve our training service and maintain training materials;
• Participating in new and ongoing IT projects to help ensure that the Firm makes best use of its investment in IT;
• Overseeing and managing the IT Training Team mailbox while promptly addressing incoming queries;
• Collaborating with internal stakeholders to identify training and create tailored training plans;
• Providing guidance and helping staff resolve IT training queries to improve their digital skills.
  
  

The Person

Essential

We are open to hearing from candidates who may not have worked as an IT Trainer before and we will be progressing applicants to the next stage based on their demonstrated knowledge, experience, and skills in:

• Demonstrates experience of delivering training workshops, one-on-one coaching, or virtual training sessions;
• Demonstrates knowledge of different learning methods (i.e. classroom based, e-learning, microlearning, scenario based learning and blended learning);
• Demonstrates competence in their IT skills (Outlook, Word, Excel, PowerPoint and other systems experience);
• Demonstrate the ability to develop engaging training materials, such as user guides, videos, or interactive learning content;
• Demonstrates excellent written and verbal communication and presentation skills for interacting with colleagues in an engaging manner;
• Demonstrates good attention to detail, including proof-reading and editing skills to ensure accuracy and quality of training materials;
• Demonstrates the ability to prioritise tasks, manage time effectively, and coordinate multiple activities simultaneously;
• Demonstrates the ability to work as part of a team;
• Demonstrates the ability to learn new subjects and deliver training sessions from this;
• Aligns with the Firm's values.
  
  

Desirable

• Previous experience with different Legal systems and training software (case/document management systems like Partner for Windows or E-learning development tools, such as Moodle);
• Previous experience of training on IT systems.
  
  

The successful candidate will require a clean driving licence and access to a vehicle as travel will be required throughout the North West region (*if you have a disability that prevents you from driving please specify so we can assess what reasonable adjustments can be made). Expenses for travel to other offices will be reimbursed.

If you are interested in this role or in joining Forbes Solicitors, please visit our website to learn more about us.

The Firm

At Forbes Solicitors, we believe in creating a supportive and collaborative environment where our team members can thrive and develop themselves and others. We offer a comprehensive range of legal services and have offices across the North, with deep roots in Lancashire. Our team are known for its genuine, practical advice and passion for achieving the best results. We are real people who listen to each other and work together to deliver exceptional service.

We are proud to have been awarded UK Employer of the Year: Silver (250+) at the Investors in People Awards 2024 and the Firm is ranked as a Legal 500 Top Tier Firm and a Chambers and Partners Leading Firm.

We are a values led Firm and are looking for people who embody our values: authenticity, striving for exceptional results, and unity in teamwork to join our award-winning Firm.

The Benefits

We are dedicated to supporting our people and offer a range of benefits, including:

• 33 days annual leave, including bank holidays, increasing with length of service;
• Annual leave purchase scheme (Subject to T&Cs)
• Enhanced family friendly policies and pay for Maternity, Paternity and Adoption;
• Enhanced sick pay;
• Celebration and Volunteer leave;
• Ongoing professional development and progression opportunities;
• Profit share scheme;
• Additional long service awards;
• Subsidised tuck shops;
• Staff discount on Firm services;
• Health care benefits (Health Cash Back Plan and Mental Health Counselling Services);
• BUPA (Solicitor positions only, for self, not dependents);
• Retail and gym membership discounts;
• Recruitment and legal department referrals (Subject to T&Cs);
• Annual Events.
  
  

Forbes is an equal opportunities and disability-confident employer, accredited by Investors in People and ISO 9001 quality management systems. We are committed to equal opportunities in employment, service provision, and supplier engagement, and strive to maintain a workforce that reflects the local community.