IT Technicians

Lloyd Recruitment; Greater London; On-site; GBP 25,000 - 45,000; Full time

Job summary

Join a forward-thinking company as a 1st or 2nd Line IT Technician and be part of a dynamic IT support team. This role offers a fantastic opportunity for career growth in a supportive environment. Whether you're starting your IT career or looking to advance, you will be involved in troubleshooting, assisting users with hardware and software problems, and collaborating on projects. With competitive salaries and wellness perks, this position is ideal for those passionate about IT and eager to make a difference in a thriving workplace.

Benefits

Performance Based Bonus

Comprehensive Company Pension

Access to on-site and local gym facilities

Qualifications

• Prior experience in a 1st or 2nd line support role.
• Strong troubleshooting and communication skills.

Responsibilities

• Handle front-line support, logging and resolving technical issues.
• Support infrastructure and systems, working closely with senior IT staff.

Skills

Troubleshooting Skills

Communication Skills

Proactive Attitude

Teamwork

Job description

We're Hiring: 1st & 2nd Line IT Technicians

We’re working with a well-established client, based near Redhill, who are looking to expand their IT support team with the addition of both 1st Line and 2nd Line Technicians.

This is an excellent opportunity to join a forward-thinking company that values its people and supports career development.

About the Roles:

You’ll be part of a busy IT support environment, helping to ensure smooth day-to-day operations for users across the business. Whether you’re just starting your IT career or looking to take the next step, there’s a place for you here.

1st Line Technicians will handle front-line support, logging and resolving technical issues, assisting users with hardware and software problems, and escalating more complex issues when necessary.

• Salary: £25,000 – £28,000 depending on experience.

2nd Line Technicians will take on more advanced troubleshooting, supporting infrastructure and systems, and working closely with senior IT staff on escalations and projects.

• Salary: Up to £45,000 depending on experience.

What We’re Looking For:

• Prior experience in a 1st or 2nd line support role
• Strong troubleshooting and communication skills
• A proactive, can-do attitude with a willingness to learn
• Ability to work well independently and as part of a team

Why Apply?

• Competitive salaries based on experience
• Supportive working environment with opportunities to grow
• Convenient location near Redhill
• Performance Based Bonus
• Comprehensive Company Pension
• Wellness Perks: Access to on-site and local gym facilities

If you're passionate about IT and ready for your next challenge, we'd love to hear from you.