IT Technician | Exeter | GBP26,000 - GBP28,000

Opus Recruitment Solutions Ltd; Exeter; On-site; GBP 26,000 - 28,000; Full time

Job summary

A growing utilities company in Exeter is seeking an IT Technician to support technical issues. The role involves utilizing ITIL processes to manage tickets and providing first-line support, with a salary range of GBP26,000 - GBP28,000. Key benefits include an annual bonus, solid pension, and 30 days annual leave.

Benefits

Annual bonus

Solid pension (7%)

30 days annual leave

Option to buy more holiday

Enhanced maternity

Free parking

Qualifications

• Previous experience as an IT Technician or similar.
• Working with Windows systems.
• Certifications like ITIL are a plus.

Responsibilities

• Support colleagues with various technical issues.
• Utilize ITIL management processes to track and prioritize tickets.
• Resolve incidents and requests with agreed SLAs.

Skills

1ST Line Support

2nd Line Support

ITIL

Windows Server

Job description

IT Technician | Exeter | GBP26,000 - GBP28,000 |
1ST Line Support | 2nd Line Support | ITIL | Windows Server

Opus are supporting a long standing client in their search for an IT technician as they are growing their Support teams.
This company are within the Utilities space and are growing at a very quick pace!

You will be at the forefront of supporting colleagues with various technical issues and troubleshoot and escalate where necessary.
As a IT Technician you will be utilising ITIL management processes to track and priorities tickets, resolve incidents and requests with agreed SLA's and play a pivotal role in leading the day-to-day operations of the Service Desk, providing first-line IT support.

Experience needed -

• Previous experience as an IT Technician or similar
• Working with Windows systems

If you hold any certifications like ITIL this will put you in a strong position.

Benefits include -

• Annual bonus
• Solid pension (7%)
• 30 days annual leave
• Option to buy more holiday
• Enhanced maternity
• Free parking
• And so much more

If you want a company that values progression and their people this could be a great role for you.

If you want to find out more, please apply or send your CV to (see below)