IT Technician Apprentice at Gloucestershire College

Getting In Limited; Cheltenham; On-site; GBP 10,000 - 40,000; Full time

Job summary

An exciting opportunity awaits as an IT Technician Apprentice at a leading educational institution. This role is perfect for those looking to kickstart their career in IT, providing hands-on experience in maintaining and troubleshooting IT systems across multiple campuses. You will be the first point of contact for users, ensuring their needs are met while developing your skills in a supportive environment. With a focus on personal and professional growth, this apprenticeship offers a unique chance to learn from experienced professionals and gain valuable insights into the IT industry. If you're eager to learn and grow, this position is your gateway to a successful career in technology.

Qualifications

• Strong IT skills and ability to troubleshoot hardware and software issues.
• Excellent organisational and problem-solving abilities.

Responsibilities

• Maintain IT system confidentiality, integrity, and availability.
• Install, configure, and upgrade hardware and software components.

Skills

IT skills

Organisation skills

Problem solving skills

Logical thinking

Team working

Job description

Apply to: IT Technician Apprentice at Gloucestershire College

Vacancy Description

Your duties will include:

• Maintaining the confidentiality, integrity and availability of the IT system at all times; for our suite of computer labs in Cheltenham and Gloucester.
• Installing, configuring and upgrading hardware, software and network components.
• Troubleshooting hardware, software and network issues to ensure availability.
• Providing secure services according to user and system access policies.
• Performing tests and evaluations of new software and hardware.
• Providing support to users and being the first point of contact for error reporting.
• Conducting regular backup and restore operations.
• Maintaining all technical documentation about infrastructure and systems.
• Establishing good relationships with all departments and colleagues.
• Maintaining an on-going programme of personal professional development.
• Undertaking such other duties as the Apprenticeship Manager may reasonably require.

Key Details

Vacancy Title: IT Technician Apprentice at Gloucestershire College

Employer Description: Gloucestershire College is an education provider with campuses in Cheltenham, the Forest of Dean and Gloucester. We deliver a range of professional and technical training, including T Levels and full-time courses for school leavers, apprenticeships, university-level courses, and courses for adults including online, short and part-time courses, just for fun courses and JobSmart programmes for pre-employment. All of our learners benefit from tailored support and development throughout their journey to higher education or employment.

Vacancy Location: Gloucestershire College, Llanthony Road GL2 5JQ

Wage Frequency: Custom

Number of Vacancies: 1

Vacancy Reference Number: 1000294901

Key Dates:

Apply From: 10/01/2025

Closing Date For Applications: 2025-01-21 23:59:59

Interview Begin From:

Possible Start Date: 2025-03-01 00:00:00

Training

Training to be Provided: Information Communications Technician Apprenticeship Standard Level. Training will be delivered both in College and in the workplace.

Learning Provider

GLOUCESTERSHIRE COLLEGE

Skills Required

IT skills, Organisation skills, Problem solving skills, Logical thinking, Team working