It Technician Apprentice

Slicker Recycling; West Midlands Combined Authority; On-site; GBP 15,000 - 20,000; Full time

Job summary

A leading recycling company in the UK is offering a Level 3 Information Communication Technician Apprenticeship. The role involves desktop support, PC and software configuration, and networking support. Hands-on training and potential progression to higher-level apprenticeships are provided. Ideal for those looking to start a career in IT within an eco-friendly company.

Qualifications

• Proficient in providing first line desktop support.
• Experience with software loading and configuration.
• Knowledge of hardware and networking principles.

Responsibilities

• Provide first line desktop support to internal colleagues.
• Configure and repair PC and laptop software.
• Support LAN and WiFi networks.

Skills

Desktop support

PC & Laptop software configuration

Microsoft Office support

Networking support

Information Security practices

Education

Information Communication Technician Level 3 Apprenticeship

Job description

Slicker Recycling is the UKs leading specialist in sustainable waste management, proudly serving over 30,000 customers nationwide. With a strong focus on innovation and environmental responsibility, Slicker transforms waste oil and other hazardous materials into valuable resources through cutting-edge recycling technologies. Their state-of-the-art re-refinery reduces carbon emissions by over 30%, supporting a true circular economy. Backed by a dedicated team and a nationwide fleet, Slicker delivers reliable, compliant, and eco-friendly solutions that help businesses meet their green goals all while working toward a zero-waste-to-landfill future.

Progression onto 2nd line duties and exposure to greater levels of responsibility and learning. Learning through involvement in other project areas. Potential for full time employment after apprenticeship completion.

• First line desktop support to internal colleagues
• PC & Laptop software build, configuration & repair
• IT Peripheral support, setup & configuration.
• Software loading & configuration
• Application support: Microsoft Office, CRM & Finance systems
• Support of LAN & WiFi networks
• Support of fixed line & mobile telephony
• Procurement of IT equipment
• Escalation of issues & communications with third party service providers
• Support of internal IT & System projects
• Enforcement of IT policies & Information Security practices
  
  

Information Communication Technician Level 3 Apprenticeship Standard

• Qualification together with on site training by the employer.
• For those starting at Advanced (Level 3), the expected duration would be eighteen months plus 4 months End point assessment stage)
• There is an opportunity to progress on to the Higher Apprenticeship (Level 4) and ultimately on to a Degree Apprenticeship.
  
  

Knowledge Areas Include

• Hardware and Networking
• Software and Security
• ICT Administration
  
  

Monday - Friday, shifts TBC.

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