IT Technician Apprentice

CONCERO UK LIMITED; Old Woking; On-site; GBP 10,000 - 15,000; Full time

Job summary

A technology company is offering an apprenticeship for an Information Communications Technician in Old Woking. You will focus on providing 1st line technical support and building trust with school staff while ensuring compliance with service agreements. This apprenticeship lasts 17 months and develops critical IT skills in a supportive environment.

Responsibilities

• Provide broad 1st line technical problem solving/network management
• Build strong relationships with school leadership and staff
• Ensure contractual compliance against KPIs and SLAs

Job description

Overview

You will be providing broad 1st line technical problem solving/network management as well as building strong relationships based upon honesty, trust and respect with the school leadership and teaching/support staff and ensuring contractual compliance against KPI's and Service Level Agreements (SLA).

Course Information

Course: Information communications technician (level 3)

Level: 3

Route: Digital

Apprenticeship Level: Advanced

Working Arrangements

Working Week: All details will be confirmed upon interview.

Expected Duration: 17 Months