IT Technician

Carpenter Box; Worthing; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading accountancy firm, Carpenter Box, is seeking a motivated individual to join their IT team in Worthing. The role involves providing IT support, improving team efficiency, and engaging in various technical projects. Flexibility in working styles is offered to accommodate individual needs.

Benefits

4% employer pension contributions

Additional holiday purchasing option

Cash Plan scheme

Lifestyle Hub discounts

Relaxed dress code policy

Qualifications

• Previous experience in an IT support role desired.
• Proactive interest in IT.
• Enthusiasm to learn.

Responsibilities

• Providing first-class IT support service.
• Monitoring and maintaining network performance.
• Assisting with IT induction for new staff.

Skills

Technical judgement

Problem-solving

Communication

Team work

Job description

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Division: Practice Support Group
Location:

To accommodate Carpenter Box’s growing number of staff and our innovative position in the accounting sector, we are looking for a motivated and enthusiastic individual to join our IT team.

The candidate will primarily be assisting the team with the day-to-day support of the firm’s IT requirements and will have additional involvement in IT project work.

• Based in Worthing office, with one day a week working from a different office
• Opportunity to progress your skills and experience
• Paid overtime or take time off in lieu if you work over your contracted hours
• 4% employer pension contributions
• Opportunity to purchase additional holiday days
• Opportunity to join our Cash Plan scheme
• Carpenter Box Lifestyle Hub which offers discounts for online and high street shops
• Relaxed dress code policy

The role would include:

• Providing a first-class support service to the firm’s IT users. Providing technical support, advice and guidance.
• Providing a premium support service to the Partners, thus allowing them to work more effectively.
• Liaising with Departmental Heads with regards to their IT requirements.
• Maintain current knowledge and awareness of external developments within IT and develop long term IT strategy
• Monitoring and maintaining the performance of network servers, pcs, routers and other hardware.
• Ensuring all new members of staff receive a full and proficient IT induction
• Once a week travel to one of our office locations
• Ad-hoc assignments and any other reasonable task as directed by the Directors.

The ideal candidate will have:

• Has some previous experience in an IT support role
• Has a pro-active interest in IT
• Enthusiasm to learn
• Good technical judgement and problem-solving skills
• Strong communication and team working skills

At Carpenter Box, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds, regardless of age, race, disability, religion/belief, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy/maternity, or gender, particularly those underrepresented throughout the finance and accounting industry.

Although this role is advertised as full time, we believe that flexibility at work can provide many significant benefits both to our colleagues and the business. We already work in a hybrid style across all offices and can support different ways of working. If you are interested and have any requirements or needs in the way you would like to work, please apply, and speak to us about this. We will consider flexible options for applicants.